JR46082: CMVC 228057 - When faceting, zero results are returned after having selected a particular facet which has a special character

JR47273 - WebSphere Commerce Search cumulative Interim Fix in V7.0 Feature Pack 5

APAR status

• Closed as program error.

Error description

• To those who use the Madisons store and relying on the metadata
  encoded string for keeping the search context. When you select a
   facet and then another, there's no results. A facet value of
  say: 3GB" seems to have this problem. After selecting this
  facet, there's search results, but selecting another yields zero
   results.
  

Local fix

Problem summary

• USERS AFFECTED:
  Madisons V1 site users
  
  PROBLEM ABSTRACT:
  When faceting, zero results are returned after having selected a
  particular facet which has a special character
  
  BUSINESS IMPACT:
  No results for certain facet results
  
  RECOMMENDATION:
  

Problem conclusion

• The special character is escaped for processing at runtime. The
  escape character '\' needs to be removed when returning the
  results to the browser.
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP