JR45802: CMVC 227212 - NullPointerException INTRODUCED AFTER APAR JR44037 (D224273) IS APPLIED

JR47273 - WebSphere Commerce Search cumulative Interim Fix in V7.0 Feature Pack 5

APAR status

• Closed as program error.

Error description

• Description: Error on store front while accessing the categories
  on mobile store
  
  
  Procedures/Steps to reproduce problem:
  1. Access the mobile store using the link mobile store link
  2. Go to Departments->Apparel
  
  
  Observed Results:
  There is an error displayed on the UI indicating that store has
  encountered a problem. It doesn't affect the checkout flow and
  the order can be completed.
  
  Expected Results:
  The flow should work without any errors
  
  
  
  
  Error log snippet:
  
  [1/25/13 17:03:33:133 EST] 00000020 bod           E
  ["storeId=10101"] <Null Message>
                                   java.lang.NullPointerException
          at java.lang.String.<init>(String.java:330)
          at
  com.ibm.commerce.catalog.facade.server.services.dataaccess.bom.m
  ediator.solr.SolrReadSuggestionViewPartMediator.buildNounPart(So
  lrReadSuggestionViewPartMediator.java:117)
          at
  com.ibm.commerce.foundation.server.services.dataaccess.bom.media
  tor.AbstractReadBusinessObjectMediatorImpl.buildNounParts(Abstra
  ctReadBusinessObjectMediatorImpl.java:99)
          at
  com.ibm.commerce.foundation.server.services.dataaccess.bom.media
  tor.AbstractReadBusinessObjectMediatorImpl.getNouns(AbstractRead
  BusinessObjectMediatorImpl.java:167)
          at
  com.ibm.commerce.foundation.server.command.bod.bom.AbstractFetch
  NounUsingBusinessObjectMediatorCmdImpl.performExecute(AbstractFe
  tchNounUsingBusinessObjectMediatorCmdImpl.java:190)
          at
  com.ibm.commerce.catalog.facade.server.commands.FetchCatalogNavi
  gationViewCmdImpl.performExecute(FetchCatalogNavigationViewCmdIm
  pl.java:98)
          at
  com.ibm.commerce.foundation.internal.server.command.impl.Command
  Target.executeCommand(CommandTarget.java:66)
          at
  com.ibm.ws.cache.command.CommandCache.executeCommand(CommandCach
  e.java:332)
          at
  com.ibm.websphere.command.CacheableCommandImpl.execute(Cacheable
  CommandImpl.java:166)
          ......
          ......
          ......
          at
  com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
          at
  com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
          at
  com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHand
  ler.java:816)
          at
  com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
          at
  com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1646)
  
  [1/25/13 17:03:33:137 EST] 00000020 LocalExceptio E
  ["storeId=10101"] CNTR0020E: EJB threw an unexpected
  (non-declared) exception during invocation of method
  "getCatalogNavigationView" on bean
  "BeanId(WC_demo#Catalog-Server.jar#Catalog, null)". Exception
  data: java.lang.NullPointerException
          at java.lang.String.<init>(String.java:330)
          at
  com.ibm.commerce.catalog.facade.server.services.dataaccess.bom.m
  ediator.solr.SolrReadSuggestionViewPartMediator.buildNounPart(So
  lrReadSuggestionViewPartMediator.java:117)
          at
  com.ibm.commerce.foundation.server.services.dataaccess.bom.media
  tor.AbstractReadBusinessObjectMediatorImpl.buildNounParts(Abstra
  ctReadBusinessObjectMediatorImpl.java:99)
          at
  com.ibm.commerce.foundation.server.services.dataaccess.bom.media
  tor.AbstractReadBusinessObjectMediatorImpl.getNouns(AbstractRead
  BusinessObjectMediatorImpl.java:167)
          at
  com.ibm.commerce.foundation.server.command.bod.bom.AbstractFetch
  NounUsingBusinessObjectMediatorCmdImpl.performExecute(AbstractFe
  tchNounUsingBusinessObjectMediatorCmdImpl.java:190)
          at
  com.ibm.commerce.catalog.facade.server.commands.FetchCatalogNavi
  gationViewCmdImpl.performExecute(FetchCatalogNavigationViewCmdIm
  pl.java:98)
          at
  com.ibm.commerce.foundation.internal.server.command.impl.Command
  Target.executeCommand(CommandTarget.java:66)
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce users on v7.0 FEP5
  Commerce on Cloud v2.5 users.
  
  PROBLEM ABSTRACT:
  NPE on storefront while accessing the categories on mobile store
  
  BUSINESS IMPACT:
  Exception stacktrace in the logs. Does not affect checkout flow.
  
  RECOMMENDATION:
  

Problem conclusion

• A null condition check has been added to
  SolrReadSuggestionViewPartMediator.
  
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP