IBM Support

JR45540: SENDING ESCALATION EMAIL TO MULTIPLE LOCALES FAIL WITH ASSERTION VIOLATION

A fix is available

Version 8.0.1 Fix Pack 1 for the IBM Business Process Manager products

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Sending escalation email to multiple locales fail with
assertion violation
.
The human task manager sends out one E-Mail for all receipients
having the same locale. If an escalation is specified to send
E-Mails and the designated receipients have different locales,
and assertion violation may occur:
-------------------------- Assertion Failure -------------------
Assertion violation !(Only one instance of each SavedTaskMessage
kind is allowed. Cancel the previous msg before creating a new
one!) in method >>
com.ibm.task.core.message.MessageController.create(MessageContro
ller.java:527) <<
----------------------------------------------------------------

Local fix

  • see details in PMR 54607,740,740

Problem summary

  • Problem Description:
Sending escalation E-Mmail to multiple locales fail with
assertion violation.

Problem Summary:
The human task manager sends out one E-Mail for all receipients
having the same locale. If an escalation is
specified to send E-Mails and the designated receipients have
different locales, an assertion violation may
occure:
 -------------------------- Assertion Failure
----------------------------
Assertion violation !(Only one instance of each SavedTaskMessage
kind is allowed.  Cancel the previous msg before
creating a new one!) in method >>
com.ibm.task.core.message.MessageController.create(MessageContro
ller.java:527) <<
----------------------------------------------------------------
---------

Problem Conclusion:
This interim fix will enable sending E-Mails to multiple locales
in parallel. In the meantime, to workaround the
issue, make sure your escalation E-Mail's receipients all share
the same locale.

Problem conclusion

  • Problem fixed
iFix available on top of V801 GA

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR45540
    • 

  • Reported component name
    BPM ADVANCED
    • 

  • Reported component ID
    5725C9400
    • 

  • Reported release
    801
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-01-25
    • 

  • Closed date
    2013-02-06
    • 

  • Last modified date
    2013-02-06
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BPM ADVANCED
    • 

  • Fixed component ID
    5725C9400
    • 



Applicable component levels


    

  • R801  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            06 February 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback