IBM Support

JR45405: CMVC 223795 - FIX ISSUE COUPON DOES NOT SHOW IN EMAIL WHEN RECORD ALL E-MAILS WITH EXTERNAL ANALYTICS PROVIDER.

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APAR status

  • Closed as program error.

Error description

  • A marketing e-mail template includes a link with a "Issue
coupon" predefined click action.  If the "Record all e-mails
opened and link clicks with external analytics provider" option
is selected, then the generated e-mail will not contain a link
to issue the coupon.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce users on v7.0 using Management Center
marketing e-mail templates

PROBLEM ABSTRACT:
E-mail template "Issue coupon" links do not display when "Record
all e-mails opened and link clicks with external analytics
provider" is selected

BUSINESS IMPACT:
E-mail sent to customers does not contain expected link to issue
a coupon

RECOMMENDATION:

    



Problem conclusion


    

  • The e-mail template e-mail:CMLink tag was updated to support
creating a link to issue a coupon.
-------------------------------------------------------------
The latest available maintenance information can be obtained
from the Recommended Fixes for WebSphere Commerce technote:
http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR45405
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-01-16
    • 

  • Closed date
    2013-05-30
    • 

  • Last modified date
    2013-05-30
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            30 May 2013
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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