Direct links to fixes
APAR status
Closed as program error.
Error description
incorrect contract used in entitlementcontext
Local fix
Problem summary
USERS AFFECTED: WebSphere commerce users on v7 that have users under one organizational unit who want to make orders in another organization units while having more than 1 contract. PROBLEM ABSTRACT: When there is an organization with multiple organizational units, and a user is created under the organizational unit 1, and has 2 separate contracts and participant roles under organizational unit 1 and 2, the contract is not switched correctly when CSR tries to complete the order on behalf of the user for organizational unit 2. BUSINESS IMPACT: Unable to meet the set requirements. RECOMMENDATION:
Problem conclusion
Set the selected organization into the command context so that the eligible contracts can be retrieved in the entitlement context. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR44776
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-15
Closed date
2013-01-21
Last modified date
2013-01-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
21 January 2013