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JR44776: CMVC 224858 - FIX AN ISSUE WHERE CONTRACTS ARE NOT UPDATED INTO ENTITLEMENTCONTEXT.

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APAR status

  • Closed as program error.

Error description

  • incorrect contract used in entitlementcontext
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere commerce users on v7 that have users under one
    organizational unit who want to make orders in another
    organization units while having more than 1 contract.
    
    PROBLEM ABSTRACT:
    When there is an organization with multiple organizational
    units, and a user is created under the organizational unit 1,
    and has 2 separate contracts and participant roles under
    organizational unit 1 and 2, the contract is not switched
    correctly when CSR tries to complete the order on behalf of the
    user for organizational unit 2.
    
    BUSINESS IMPACT:
    Unable to meet the set requirements.
    
    RECOMMENDATION:
    

Problem conclusion

  • Set the selected organization into the command context so that
    the eligible contracts can be retrieved in the entitlement
    context.
    
    
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR44776

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-15

  • Closed date

    2013-01-21

  • Last modified date

    2013-01-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
21 January 2013