JR44598: NULLPOINTEREXCEPTION WHEN VIEWING ERROR QUEUE IN PERFORMANCE ADMIN CONSOLE

Version 8.0.1 Fix Pack 1 for the IBM Business Process Manager products
Version 7.5.1 Fix Pack 2 for the IBM Business Process Manager products

APAR status

• Closed as fixed if next.

Error description

• When a user attempts to view the Error Queue in the Performance
  Admin Console, a NullPointerException may occur; a stack trace
  similar to the following is displayed:
  
  java.lang.NullPointerExcetpion
  at
  com.lombardisoftware.client.LocaleUtils$UserLocaleUtils.getUserL
  ocalePreferences(LocalUtils.java:97)
  at
  com.lombardisoftware.client.LocaleUtils.getServerLocale(LocalUti
  ls.java:46)
  at
  com.lombardisoftware.client.LocaleUtils.getCurrentUserLocale(Loc
  aleUtils.java:36)
  at
  com.lombardisoftware.DateFormatUtils.getDateTimeFormat(DataForma
  tUtils.java:98)
  at
  com.lombardisoftware.web.perfomranceserver.vews.QueuedMessageVie
  wAssembler.assembleView(QueuedMessageViewAssembler.java:52)
  ...
  
  This occurs in any clustered environment where the Performance
  Data Warehouse and Process Server are in separate clusters.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Express, BPM Standard and BPM  *
  *                  Advanced.                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION: When a user attempts to view the        *
  *                      Error Queue in the Performance Admin    *
  *                      Console, a NullPointerException may     *
  *                      occur; a stack trace similar to the     *
  *                      following is displayed:                 *
  *                      java.lang.NullPointerExcetpion          *
  *                      at                                      *
  *                      com.lombardisoftware.client.LocaleUtils *
  *                      $UserLocaleUtils.getUserLocalePreferenc *
  *                      es(LocalUtils.java:97)                  *
  *                      at                                      *
  *                      com.lombardisoftware.client.LocaleUtils *
  *                      .getServerLocale(LocalUtils.java:46)    *
  *                      at                                      *
  *                      com.lombardisoftware.client.LocaleUtils *
  *                      .getCurrentUserLocale(LocaleUtils.java: *
  *                      36)                                     *
  *                      at                                      *
  *                      com.lombardisoftware.DateFormatUtils.ge *
  *                      tDateTimeFormat(DataFormatUtils.java:98 *
  *                      )                                       *
  *                      at                                      *
  *                      com.lombardisoftware.web.perfomranceser *
  *                      ver.vews.QueuedMessageViewAssembler.ass *
  *                      embleView(QueuedMessageViewAssembler.ja *
  *                      va:52)                                  *
  *                      ...                                     *
  *                      This occurs in any clustered            *
  *                      environment where the Performance       *
  *                      Data Warehouse and Process Server are   *
  *                      in separate clusters.                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The NullPointerException is caused by user locale information
  not being available in the cluster where Performance Data
  Warehouse is deployed.
  This issue will be fixed in future maintenance releases of
  Business Process Manager Versions 7.5.1 and 8.0.1.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R750 PSY

     UP

• R800 PSY

     UP