IBM Support

JR43793: CMVC 224051 - TO RESOLVE AN ISSUE WHERE A 'LOADING DIRECTORY IS WRONG' EXCEPTION IS THROWN DURING DATABASE MIGRATION.

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APAR status

  • Closed as program error.

Error description

  • When migrating a WebSphere Commerce database to v7 on toolkit,
    the following exception is thrown and is observable in the WCIM
    log file:
    
    [2012.08.03.16.43.08] VERBOSE:    EnvironmentCheck:
    [2012.08.03.16.43.08] VERBOSE:
    CM_updateWorkspacesPerformanceIndex:
    [2012.08.03.16.43.08] VERBOSE:    CM_enableDebugMode_Toolkit:
    [2012.08.03.16.43.08] VERBOSE:
    CM_updateWorkspacesPerformanceIndexForToolkit:
    [2012.08.03.16.43.10] INFO:
    [updateWorkspacesPerformanceIndexForToolkit]
    java.lang.Exception: Loading directory is wrong.  Please check
    if the loading directory is a directory.  Loading directory :
    C:\IBM\WCDE_E~1\xml\content-management
    [2012.08.03.16.43.10] INFO:
    [updateWorkspacesPerformanceIndexForToolkit]     at
    com.ibm.commerce.context.content.resources.ResourceContainerMana
    ger.dynamicLoadResourceContainer(ResourceContainerManager.java:1
    673)
    [2012.08.03.16.43.10] INFO:
    [updateWorkspacesPerformanceIndexForToolkit]     at
    com.ibm.commerce.context.content.resources.ResourceContainerMana
    ger.initialize(ResourceContainerManager.java:266)
    [2012.08.03.16.43.10] INFO:
    [updateWorkspacesPerformanceIndexForToolkit]     at
    com.ibm.commerce.context.content.ant.tasks.CreateWorkspaceTask.i
    nitialize(CreateWorkspaceTask.java:239)
    [2012.08.03.16.43.10] INFO:
    [updateWorkspacesPerformanceIndexForToolkit]     at
    com.ibm.commerce.context.content.ant.tasks.UpdateWorkspacesPerfo
    rmanceIndexTask.initialize(UpdateWorkspacesPerformanceIndexTask.
    java:137)
    [2012.08.03.16.43.10] INFO:
    [updateWorkspacesPerformanceIndexForToolkit]     at
    com.ibm.commerce.context.content.ant.tasks.CreateWorkspaceTask.e
    xecute(CreateWorkspaceTask.java:177)
    [2012.08.03.16.43.10] INFO:
    [updateWorkspacesPerformanceIndexForToolkit]     at
    com.ibm.commerce.context.content.ant.tasks.UpdateWorkspacesPerfo
    rmanceIndexTask.execute(UpdateWorkspacesPerformanceIndexTask.jav
    a:109)
    [2012.08.03.16.43.10] INFO:
    [updateWorkspacesPerformanceIndexForToolkit]     at
    org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:
    275)
    [2012.08.03.16.43.10] INFO:
    [updateWorkspacesPerformanceIndexForToolkit]     at
    org.apache.tools.ant.Task.perform(Task.java:364)
    [2012.08.03.16.43.10] INFO:
    [updateWorkspacesPerformanceIndexForToolkit]     at
    org.apache.tools.ant.Target.execute(Target.java:341)
    ...
    ...
    

Local fix

Problem summary

  • USERS AFFECTED:
    All WebSphere Commerce users on v7.0 with Fix Pack 6 installed.
    There is no issue with previous fixpack version.
    
    PROBLEM ABSTRACT:
    'Loading directory is wrong' exception thrown during WebSphere
    Commerce database migration on toolkit only.
    
    BUSINESS IMPACT:
    Users will be unable to migrate their database to the 7.0.0.6
    level.
    
    RECOMMENDATION:
    

Problem conclusion

  • There was problem with a property used in migration, which
    caused workspace update on toolkit to fail with 'Loading
    directory is wrong' message. The fix is to correct that
    property.
    
    
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR43793

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-17

  • Closed date

    2012-10-24

  • Last modified date

    2012-10-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
24 October 2012