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JR43582: ADD INSTALLATION PREPARATION STEP FOR MONITOR 8 ON RHEL 6.X EXPORT LD_PRELOAD=/LIB64/LIBFREEBL3.SO

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APAR status

  • Closed as documentation error.

Error description

  • Error Description￘
    Server does not start after installation of Business Monitor V8
    on RHEL 6.x 64-bit.
    native_stderr.log shows
    <WAS>/cognos/bin64/libfreebl3.so: version  `NSSRAWHASH_3.12.3'
    not found (required by /lib64/libcrypt.so.1
    Cognos bundles an alternate version of the libfreebl3.so
    library. The system library should be preloaded for other
    utilities.
    
    This should be documented in InfoCenter, Preparing Linux
    systems for installation
    http://pic.dhe.ibm.com/infocenter/dmndhelp/v8r0mx/topic/com.ibm.
    wbpm.mon.imuc.doc/topics/prep_bpm_os_lin.html
    

Local fix

  • Local Fix￘
    Add the following line to the .profile, .bashrc, or appropriate
    login initialization script for the Cognos user account:
    export LD_PRELOAD=/lib64/libfreebl3.so
    

Problem summary

  • Need to add installation preperation step instruction for
    monitor 8 on RHEL 6.x
    

Problem conclusion

  • Updates made to InfoCenter v8.0 and v8.0.1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR43582

  • Reported component name

    WEB BUS MONITOR

  • Reported component ID

    5724M2400

  • Reported release

    800

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-26

  • Closed date

    2012-08-30

  • Last modified date

    2012-08-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSRR3","label":"WebSphere Business Monitor"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
30 August 2012