IBM Support

JR43159: OPTIMIZER DOES NOT SHOW EXTERNAL START TASK USERID

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • optimizer does not show external start task userID. So the
    Live Reports in the optimizer has the user
    Id field blank for external activities.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, Standard and          *
    *                  Advanced                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION: Optimizer does not show external        *
    *                      start task userID. So the               *
    *                      Live Reports in the optimizer has the   *
    *                      user                                    *
    *                      Id field blank for external             *
    *                      activities.                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Optimizer does not show external
    start task userID. So the
    Live Reports in the optimizer has the
    user
    Id field blank for external
    activities.
    Reproduction steps:
    1) Create a simple BPD with an external activity and with a
    human service
    2) Create an instance of the process.
    3) Use the rest api "assign to me" to claim the task
    4) Use a web service wrapping the js api to start the task,
    passing the user id.
    5) Use rest api "finish task" and pass in data to finish the
    task.
    6)  Run the coach to complete the human service.
    After doing the above, run the optimizer. You will observe
    that in the Live Reports for the external activity, no user id
    is indicated.
    For the human service, the Id is listed.
    

Problem conclusion

  • Problem was fixed in an interim fix as well future fix packs
    and releases.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR43159

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-06-20

  • Closed date

    2012-09-06

  • Last modified date

    2012-09-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R750 PSY

       UP

  • R800 PSY

       UP

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5"}]

Document Information

Modified date:
06 October 2021