IBM Support

JR43147: CMVC 223557 - FIX THE ERROR ENCOUNTERED WHEN TRYING TO CHANGE AN ASSET USING MANAGEMENT CENTER WHILE USING THE MARKETING TOOL.

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APAR status

  • Closed as program error.

Error description

  • When opening a file asset from the marketing tool, the parent
    directory for this file is not being set correctly, leading to
    an error when attempting to save the changes.
    
    The following message is displayed in the log:
    Unresolved parameter: parentDirectoryName for transaction:
    /lobtools/cmc/AttachmentFileUpload
    

Local fix

  • As a work around, the asset can be loaded outside of the
    marketing tool by following these steps:
    
    1. Log into Management Center.
    2. Go to Assets Tool.
    3. Select the web store.
    4. Browse to the folder.
    5. Double click on the file name to open it for editing.
    6. Upload the new content to the file.
    

Problem summary

  • USERS AFFECTED:
    Websphere Commerce users on v7.0 who use the Websphere
    Management Center to edit Files from within the Marketing tool.
    
    PROBLEM ABSTRACT:
    Uploading a file to Marketing Content within Websphere Commerce
    Management Center may lead to an error.
    
    BUSINESS IMPACT:
    Unable to upload new content while in edit mode within the
    marketing tool.
    
    RECOMMENDATION:
    

Problem conclusion

  • The associated code in the LOBTools package has been updated to
    allow for a new content file to be uploaded while working in
    edit mode in WebSphere Management Center.
    
    Note the additional instructions provided in the accompanying
    readme file.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR43147

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    YesSpecatt / Pervasive

  • Submitted date

    2012-06-19

  • Closed date

    2012-08-31

  • Last modified date

    2012-08-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

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Document Information

Modified date:
31 August 2012