A fix is available
APAR status
Closed as program error.
Error description
Running the versionInfo command with the -maintenancePackages option results in a SAXParseException as shown below: WVER0010I: Copyright (c) IBM Corporation 2002, 2005; All rights reserved. WVER0012I: VersionInfo reporter version 1.15.1.13, dated 3/29/06 org.xml.sax.SAXParseException: A DOCTYPE is not allowed in content. at org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseExcepti on(Unknown Source) at org.apache.xerces.util.ErrorHandlerWrapper.fatalError(Unknown Source) at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source) at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source) at org.apache.xerces.impl.XMLScanner.reportFatalError(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentCo ntentDispatcher.dispatch(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocume nt(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) at org.apache.xerces.parsers.XMLParser.parse(Unknown Source) at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source) at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) at com.ibm.websphere.product.xml.BaseFactory.load(BaseFactory.java: 201) at com.ibm.websphere.product.xml.BaseFactory.load(BaseFactory.java: 183) at com.ibm.websphere.product.WASProduct.loadVersionInfo(WASProduct. java:2262) at com.ibm.websphere.product.WASProduct.getVersionInfo(WASProduct.j ava:2208) at com.ibm.websphere.product.WASProduct.collectVersionInfo(WASProdu ct.java:2192) at com.ibm.websphere.product.WASProduct.basicGetPTFs(WASProduct.jav a:2010) at com.ibm.websphere.product.WASProduct.getPTFs(WASProduct.java:200 1) at com.ibm.websphere.product.VersionInfo.printReport(VersionInfo.ja va:1127) at com.ibm.websphere.product.VersionInfo.runReport(VersionInfo.java :876) at com.ibm.websphere.product.VersionInfo.runReport(VersionInfo.java :817) at com.ibm.websphere.product.VersionInfo.runReport(VersionInfo.java :752) at com.ibm.websphere.product.VersionInfo.main(VersionInfo.java:477) at com.ibm.websphere.product.VersionInfo.main(VersionInfo.java:309) at com.ibm.commerce.install.internal.utils.WCVersionInfo.main(WCVer sionInfo.java:56) WVER0015E: An exception occurred while processing version information 1: WVER0013E: An exception occurred while reading 7.0.0-WS-WCServer-FP002.ptf: WVER0102E: An exception occurred while loading document 7.0.0-WS-WCServer-FP002.ptf, using DTD directory /opt/IBM/WebSphere/CommerceServer70/properties/version/dtd. A system ID of file:/opt/IBM/WebSphere/CommerceServer70/properties/version/7.0. 0-WS-WCServer-FP002.ptf and a public ID of null was set. The error occurred at line number 23 and column number 10: org.xml.sax.SAXParseException: A DOCTYPE is not allowed in content.
Local fix
WebSphere Commerce 7.0 Fix Packs 3 (7.0.0.3) and higher contain a fix for this issue. If you cannot apply one of these Fix Packs, the following document in the Information Center can help you to determine which maintenance packages are currently applied: http://publib.boulder.ibm.com/infocenter/wchelp/v7r0m0/topic/com .ibm.commerce.install.doc/refs/rig_wc_6004installationguide50.ht m
Problem summary
USERS AFFECTED: WebSphere Commerce administrators who use the versionInfo command with the -maintenancePackages parameter on WebSphere Commerce 7.0.0.0, 7.0.0.1, or 7.0.0.2 PROBLEM ABSTRACT: Running versionInfo -maintenancePackages throws SAXParseException BUSINESS IMPACT: Negligible business impact. RECOMMENDATION:
Problem conclusion
The WebSphere Commerce versionInfo command is built on a WebSphere Application Server library. As part of the solution provided within the APAR, IBM has updated that WebSphere Application Server library to a newer version to mitigate the SAXParseException. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR42741
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-05-08
Closed date
2012-07-19
Last modified date
2012-10-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
03 October 2012