JR42727: IT IS IMPOSSIBLE TO CHANGE THE VALUE FOR THE SESSION TIMEOUT FOR THE PORTAL APP IN WLE 7.1

Version 7.5.1 Fix Pack 1 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• The value for the session timeout for the Portal app in WLE
  7.1 remains 30 minutes and it is impossible to change it in WAS
  console or via custom modification of web.xml and redeploying.
  
  All places in WAS console were checked and when it says 15
  minutes everywhere the timeout still remains as 30, it works
  this way for the Portal app and for the coaches.
  
  It is possible to get it changed for the coaches, it is possible
  to edit web.xml file in
  WLE_HOME\process-center\applications\teamworks.ear\teamworks.war
  \WEB-INF unpack it, find the following section and change the
  value for the desirable one, then redeploy the app running
  deploy_lombardi.cmd from WLE_HOME\process-center\bin and the
  timeout value for the coaches will be changed, but again, this
  only works for coaches.
  
  At this points it looks like only LTPA token's timout brakes the
  Portal session.
  

Local fix

• There is no fix or workaround present at this moment
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  BPM 7.5.0.1 and 7.5.1 trying to change      *
  *                  coach session timeout from default value.   *
  ****************************************************************
  * PROBLEM DESCRIPTION: Users are unable to change coach        *
  *                      session timeout value from the WAS      *
  *                      Admin console.                          *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Session time-out can be set in multiple places. The precedence
  for which the final HTTP session time-out is derived is as
  follows from lowest precedence to highest: Server Level (Admin
  Console), Enterprise Application, Web Application, Application
  Level (web.xml), and Application code. User inability to set
  value from Admin console was because the value set by the user
  was getting overridden by the value that was set in web.xml
  file.
  

Problem conclusion

• Session-timeout configuration was removed from web.xml file in
  teamworks.ear allowing user to set session time-out from Admin
  console.
  
  The fix is available in IFIX JR42727 on fixcentral
  
  http://www-933.ibm.com/support/fixcentral/ and needs to be
  installed as follows:
  
  1. Install JR42727 on Process Center/Server using IM
  2. On Process Center/Server run "bpmprofileUpgrade" only:
  
  For Standalone:
  http://publib.boulder.ibm.com/infocenter/dmndhelp/v7r5m1/topic/c
  om.ibm.wbpm.imuc.doc/topics/tmig_upgrading_bpm_errors.html
  (step 2 only in above link)
  
  For Clusters, only Step 3 in:
  http://publib.boulder.ibm.com/infocenter/dmndhelp/v7r5m1/topic/c
  om.ibm.wbpm.imuc.doc/topics/tmig_upgrading_bpm_nd_clusters.html
  (RUN only step 3 and has to be run on all clusters)
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  IC73372

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R750 PSY

     UP