JR42005: DBCS CHARACTERS NOT DISPLAYED CORRECTLY IN SOME AREAS OF PROCESS PORTAL

Version 7.5.1 Fix Pack 1 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• In the IBM Process Portal, DBCS characters (e. g. Japanese) are
  not correctly displayed in the swimlane header in the process
  instance diagram, or in the service diagram. This issue occurs
  only with Internet Explorer as the browser, and not with
  Firefox.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Express, BPM Standard and      *
  *                  BPM Advanced.                               *
  ****************************************************************
  * PROBLEM DESCRIPTION: In the IBM Process Portal, DBCS         *
  *                      characters (e. g. Japanese) are         *
  *                      not correctly displayed in the          *
  *                      swimlane header in the process          *
  *                      instance diagram, or in the service     *
  *                      diagram. This issue occurs              *
  *                      only with Internet Explorer as the      *
  *                      browser, and not with                   *
  *                      Firefox.                                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  In the IBM Process Portal, DBCS characters (e. g. Japanese) are
  not correctly displayed in the swimlane header in the process
  instance diagram, or in the service diagram. This issue occurs
  only with Internet Explorer as the browser, and not with
  Firefox.
  

Problem conclusion

• Style sheets (.css files) in BPMJViewPalette.jar (installed in
  <WAS_HOME>/BPM/Lombardi/lib) specified "Arial-bold-<font
  size>" as the font.  Changing the font to "Dislog-bold-<font
  size>" resolved the issue.
  
  An interim fix for Version 7.5.1 is published in Fix Central.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R750 PSY

     UP