IBM Support

JR41628: CMVC 217275 - CORRECT THE UPDATEEAR SCRIPT SO THAT FP UPDATES TO SOCIAL COMMERCE EAR CAN'T BE APPLIED SUCCESSFULLY.

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APAR status

  • Closed as program error.

Error description

  • Installing a WebSphere Commerce V7 Fix Pack on the Social
    Commerce EAR fails with an error similar to:
    
    UPDIInstall:
         [java] Java Result: 1
    
    BUILD FAILED
    /opt/WebSphere/CommerceServer70/config/deployment/xml/updateEAR.
    xml:509: The following error occurred while executing this line:
    /opt/WebSphere/CommerceServer70/config/deployment/xml/updateEAR.
    xml:388: The following error occurred while executing this line:
    /opt/WebSphere/CommerceServer70/config/deployment/xml/updateEART
    asks.xml:47: Failed to install fixes
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebShere Commerce users on V7 or higher that are using social
    commerce and want to update their existing fix pack level to a
    higher fix pack level.
    
    PROBLEM ABSTRACT:
    updateEAR fails to update social commerce EAR to the desired
    fixpack level
    
    BUSINESS IMPACT:
    Customers will not be able to update their existing fix pack to
    a higher one.
    
    RECOMMENDATION:
    

Problem conclusion

  • IBM has updated the updateEAR script to not overwrite certain
    metadata files if they exist in the social commerce EAR.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR41628

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-01-06

  • Closed date

    2012-06-25

  • Last modified date

    2012-06-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
25 June 2012