IBM Support

JR41007: CMVC 215110 - UPDATE THE REGISTERED CUSTOMERS REPORT IN ORDER TO SHOW ADDRESS VALUES ALSO WHEN ADDRESS.ADDRESS2 IS NOT PRESENT.

Direct links to fixes

7.0.0-WS-WCServer-FP009
WebSphere Commerce Version 7.0.0.6 Fix Pack
WebSphere Commerce Version 7.0.0.7 Fix Pack
WebSphere Commerce Version 7.0.0.8 Fix Pack
WebSphere Commerce Version 7.0.0.9 Fix Pack

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APAR status

  • Closed as program error.

Error description

  • The Registered Customers Report (Go to Accelerator, Home >
Operational Reports > Registration Reports > Registered
Customers) does not show data in the ADDRESS column most of the
time.
In fact it seems to be missed despite it's mandatory and its
value is present on the table ADDRESS.
This fix will allow to see the address field properly.

Local fix

  • 



Problem summary


    

  • USERS AFFECTED:
WebSphere Commerce users on v7.0

PROBLEM ABSTRACT:
The ADDRESS column in the Registered customers report does not
report the correct data even if the address value is present in
the database

BUSINESS IMPACT:
Registered Customers report is not properly generated

RECOMMENDATION:

    



Problem conclusion


    

  • The ADDRESS table has two COLUMNS ADDRESS1 and ADDRESS2 which
stores the address of the registered customer. The report
concatenates both these columns to display the address in one
column of the report. When any of ADDRESS1 or ADDRESS2 has null
values, the concatenation will not work properly and it always
evaluates to null. Necessary checks are made to see if any of
ADDRESS1 or ADDRESS2 is null. If the value is null an empty
string ('') will be used for concatenation.


-------------------------------------------------------------
The latest available maintenance information can be obtained
from the Recommended Fixes for WebSphere Commerce technote:
http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR41007
    • 

  • Reported component name
    WC BUS EDITION
    • 

  • Reported component ID
    5724I3800
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    YesSpecatt / Serviceability
    • 

  • Submitted date
    2011-10-25
    • 

  • Closed date
    2011-11-24
    • 

  • Last modified date
    2011-11-24
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS EDITION
    • 

  • Fixed component ID
    5724I3800
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            24 November 2011
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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