JR40063: CMVC 211812 - SCHEDULEDCONTENTMANAGEDFILEEARUPDATE JOB FAILS IF D.M. IS DOWN, EVEN IF CONFIGURED FOR FTP OR FILE COPY

7.0.0-WS-WCServer-FP009

APAR status

• Closed as program error.

Error description

• ScheduledContentManagedFileEARUpdate  fails with the message
  _ERR_CMFILE_EAR_UPDATE_FAILED when the deployment manager is
  down.
  
  You have completed the below instructions to configure the
  ScheduledContentManagedFileEARUpdate and other jobs to copy
  static assets to a Web Server as opposed to the WebSphere
  Commerce EAR.
  
  Updating static Web assets to a remote Web server
  http://publib.boulder.ibm.com/infocenter/wchelp/v7r0m0/topic/com
  .ibm.commerce.developer.doc/tasks/tdpupdwebasst.htm
  
  You notice that deployment of the static files fails if the
  Deployment Manager is down.  The message in the logs will look
  similar to the following:
  
  [7/11/11 13:58:10:205 EDT] 000000c4 CommerceSrvr  E
  com.ibm.commerce.filepublish.commands.ScheduledContentManagedFil
  eEARUpdateCmdImpl performExecute
  _ERR_CMFILE_EAR_UPDATE_FAILEDjava.lang.RuntimeException:
  java.lang.RuntimeException: java.lang.RuntimeException:
  java.lang.RuntimeException:
  com.ibm.websphere.management.exception.AdminException:
  com.ibm.websphere.management.exception.ConnectorNotAvailableExce
  ption
          at
  com.ibm.websphere.security.auth.WSSubject.doAs(WSSubject.java:13
  7)
          at
  com.ibm.websphere.security.auth.WSSubject.doAs(WSSubject.java:89
  )
          at
  com.ibm.commerce.wc.appmanagement.WASEARUpdater.initializeAppMan
  agement(WASEARUpdater.java:761)
          at
  com.ibm.commerce.wc.appmanagement.WASEARUpdater.<init>(WASEARUpd
  ater.java:163)
          at java.lang.J9VMInternals.newInstanceImpl(Native
  Method)
          at java.lang.Class.newInstance(Class.java:1328)
          at
  com.ibm.commerce.version.AbstractProductVersionImplFactory.getIm
  plementation(AbstractProductVersionImplFactory.java:92)
          at
  com.ibm.commerce.wc.appmanagement.EARUpdaterFactory.getEARUpdate
  r(EARUpdaterFactory.java:95)
          at
  com.ibm.commerce.filepublish.util.UpdateContentManagedFileInEARU
  til.preSetParameters(UpdateContentManagedFileInEARUtil.java:280)
          at
  com.ibm.commerce.filepublish.util.UpdateContentManagedFileInEARU
  til.<init>(UpdateContentManagedFileInEARUtil.java:364)
          at
  com.ibm.commerce.filepublish.util.ContentManagedFileEARUpdateImp
  l.update(ContentManagedFileEARUpdateImpl.java:354)
          at
  com.ibm.commerce.filepublish.util.ContentManagedFileEARUpdateImp
  l.update(ContentManagedFileEARUpdateImpl.java:311)
          at
  com.ibm.commerce.filepublish.commands.ScheduledContentManagedFil
  eEARUpdateCmdImpl.performExecute(ScheduledContentManagedFileEARU
  pdateCmdImpl.java:119)
          at
  com.ibm.commerce.command.ECCommandTarget.executeCommand(ECComman
  dTarget.java:157)
          at
  com.ibm.ws.cache.command.CommandCache.executeCommand(CommandCach
  e.java:332)
          at
  com.ibm.websphere.command.CacheableCommandImpl.execute(Cacheable
  CommandImpl.java:166)
          at
  com.ibm.commerce.command.AbstractECTargetableCommand.execute(Abs
  tractECTargetableCommand.java:172)
          at
  com.ibm.commerce.component.BaseComponentImpl.executeCommand(Base
  ComponentImpl.java:190)
          at
  com.ibm.commerce.component.WebAdapterComponentImpl.executeComman
  d(WebAdapterComponentImpl.java:46)
          at
  com.ibm.commerce.component.objimpl.WebAdapterServiceBeanBase.exe
  cuteCommand(WebAdapterServiceBeanBase.java:58)
          at
  com.ibm.commerce.component.objects.EJSLocalStatelessWebAdapterSe
  rvice_ce749a4a.executeCommand(EJSLocalStatelessWebAdapterService
  _ce749a4a.java:31)
          at
  com.ibm.commerce.component.objects.WebAdapterServiceAccessBean.e
  xecuteCommand(WebAdapterServiceAccessBean.java:160)
          at
  com.ibm.commerce.scheduler.SchedulerJob.process(SchedulerJob.jav
  a:505)
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce 7.0 customers which have configured
  deployment of static assets to be done to a remote Web Server
  and have federated their WebSphere Commerce application.
  
  PROBLEM ABSTRACT:
  ScheduledContentManagedFileEARUpdate job fails if the Deployment
  Manager is down
  
  BUSINESS IMPACT:
  If the Deployment Manager is down, the
  ScheduledContentManagedFileEARUpdate and other jobs that deploy
  static assets could fail, even if the UpdateStaticEARContentCmd
  job is configured for FTP or File Copy as described above
  
  RECOMMENDATION:
  

Problem conclusion

• The code has been updated so that it will not attempt to make a
  connection to the WebSphere Application Server (WAS)
  administrative server if there are no changes to deploy to the
  WebSphere Commerce JEE application on the application server.
  As such, if the UpdateStaticEARContentCmd task is configured to
  use  FTP or File Copy and only static content is being deployed,
  the connection to WAS will not be required and the FTP or File
  Copy will proceed.  The deployment task will not fail if the
  deployment manager is down or unavailable.
  
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  3C COM PROF ED

• Fixed component ID

  5724I4000

Applicable component levels

• R700 PSY

     UP