Fixes are available
APAR status
Closed as program error.
Error description
Installation error during automated DB2 V9 Install with Tivoli Software Distribution. The installation completes successfully as long as a user is logged in and starts the installation process manually. But when using Tivoli Software Distribution to install DB2 it automatically without a user logged into console, installation fails with error: 1603 A fatal error occurred. Install log shows: Action start 0:13:07: VerifyPrereqsCA. 1: The installation program has been unable to find the name of the user currently logged on to the operating system. The error code returned by the Networking API is "0". Action ended 0:13:07: VerifyPrereqsCA. Return value 3. Installation trace shows : |||| iMsiGetProperty 5 -DATA- , STRING = LogonUser 540 |||| iMsiGetProperty 6 -DATA- , INT = 257 541 |||| iMsiGetProperty 10 -DATA- , STRING = CALLING_MSIGETPROPERTY 542 |||| iMsiGetProperty 15 -DATA- , STRING = um09922arz 543 |||\ iMsiGetProperty EXIT -- , UINT = 0 544 ||| GetLoggedInUserDetails(char*,char*,char*,unsigned long,unsigned long,unsigned long,unsigned long*) 5 -ERROR- , STRING = can not get logged on domain information 545 ||\ GetLoggedInUserDetails(char*,char*,char*,unsigned long,unsigned long,unsigned long,unsigned long*) EXIT -- , INT = 5142 546 || IUser::setAsLoggedOnUser() 20 -ERROR- , INT = 5142 547 || IUser::setAsLoggedOnUser() 30 -ERROR- , INT = 0 548 |\ IUser::setAsLoggedOnUser() EXIT -- , INT = 5142 816 || VerifyUserPrereqs 10 -ERROR- , INT = 5142 The above error occurs when installation fails to get the domain information for the logged on user.
Local fix
Manually log on to system and start the installation.
Problem summary
INSTALLATION ERROR DURING AUTOMATED DB2 V9 INSTALL WITH TIVOLI SOFTWARE DISTRIBUTION
Problem conclusion
First Fixed in DB2 V9.1 FP9
Temporary fix
Manually log on to system and start the installation
Comments
APAR Information
APAR number
JR34588
Reported component name
DB2 CPE WINDOWS
Reported component ID
5724B5601
Reported release
910
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-10-20
Closed date
2010-05-03
Last modified date
2010-05-03
APAR is sysrouted FROM one or more of the following:
JR34587
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DB2 CPE WINDOWS
Fixed component ID
5724B5601
Applicable component levels
R910 PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSEPGG","label":"DB2 for Linux- UNIX and Windows"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
12 October 2021