Fixes are available
DB2 Version 9.1 Fix Pack 7 for Linux, UNIX and Windows
DB2 Version 9.1 Fix Pack 5 for Linux, UNIX and Windows
DB2 Version 9.1 Fix Pack 6 for Linux, UNIX and Windows
DB2 Version 9.1 Fix Pack 6a for Linux, UNIX and Windows
DB2 Version 9.1 Fix Pack 7a for Linux, UNIX and Windows
DB2 Version 9.1 Fix Pack 8 for Linux, UNIX and Windows
DB2 Version 9.1 Fix Pack 9 for Linux, UNIX and Windows
DB2 Version 9.1 Fix Pack 10 for Linux, UNIX and Windows
DB2 Version 9.1 Fix Pack 11 for Linux, UNIX and Windows
DB2 Version 9.1 Fix Pack 12 for Linux, UNIX and Windows
APAR status
Closed as program error.
Error description
Install of DB2 v9.1 or v9.5 fails with below errors: db2InstallEventLog.exe has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. For more information about this error click here. **After clicking 'click here' below is the contents of the the screen displayed** Error Signature: AppName: db2installeventlog.exe AppVer: 9.1.0.356 ModName: db2installeventlog.exe ModVer: 9.1.0.356 Offset: 000ccfe0 To view technical information about the error report click here. **After clicking 'click here' below is the contents of the the screen displayed** The following information about yoru process will be reported: Exception Information Code: 0xc0000005 Flags: 0x00000000 Record: 0x0000000000000000 Address: 0x00000000004ccfe0 System Information: Windows NT 5.1 Build: 2600 CPU Vendor Code: 756E6547 - 49656E69 - 6C65746E CPU Version: 000006E8 CPU Feature Code: BFE9FBFF CPU AMD Feature Code: 00DAE824 Module 1 db2InstallEventLog.exe Image Base: 0x00400000 Image Size: 0x00000000 Checksum: 0x0014fe45 Time Stamp: 0x44ae38d0
Local fix
The workaround for APAR JR28572 is to disable the two custom actions related to the InstallEventLog; StartInstallEventLogCA and EndInstallEventLogCA. If you receive the following error message during the installation of the product, you will need to complete the steps in the workaround to complete the installation process. To implement the workaround download the DisableCA.vbs tool from the following location: ftp://ftp.software.ibm.com/ps/products/db2/tools/DisableCA.vbs Run the tool following these steps: 1) Save the DisableCA.vbs tool to your local drive 2) Copy the V9 DB2 image to your local drive 3) Go to ~\db2\windows directory in the install image and locate the install .MSI file. For example if you are installing DB2 Enterprise Server Edition the file will be called "DB2 Enterprise Server Editon.msi". If installing DB2 Client the file will be called "DB2 Client.msi" . 4) Execute the following commands to disable the two InstallEventLog custom actions: cscript DisableCA.vbs [~\DB2 Enterprise Server Edition.msi] StartInstallEventLogCA cscript DisableCA.vbs [~\DB2 Enterprise Server Edition.msi] EndInstallEventLogCA where [~\DB2 Enterprise Server Edition.msi] is the full path of DB2 ESE's install .MSI file. If installing DB2 Client or DB2 Workgroup Group Server Edition, you will instead use the the name of their install .MSI file. Example: C:\>cscript DisableCA.vbs "C:\Downloads\DB2v9client\db2\Windows\DB2 Client.msi" StartInstallEventLogCA C:\>cscript DisableCA.vbs "C:\Downloads\DB2v9client\db2\Windows\DB2 Client.msi" EndInstallEventLogCA You need to put the file name inside "" since there is a space. This ensures the file name is treated as one parameter. After disabling the two custom actions in the DB2 install .MSI file, replace the .MSI file in your same install image (under ~\db2\windows) using the newly modified .MSI file. 5) Install the DB2 product using your updated DB2 install image. Note: If installing using a response file you do not need to create a new response file. The disabled functions for InstallEventLog have nothing to do with the install and configuration. Use the same .rsp file you already prepared, unless you want to change something.
Problem summary
Install of DB2 v9.1 or v9.5 fails with below errors: db2InstallEventLog.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
Problem conclusion
APAR first fixed in 9.1 FP5
Temporary fix
Comments
APAR Information
APAR number
JR28572
Reported component name
DB2 CUE ISERIES
Reported component ID
5724M1501
Reported release
910
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-02-27
Closed date
2008-06-23
Last modified date
2008-06-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DB2 CUE ISERIES
Fixed component ID
5724M1501
Applicable component levels
R910 PSY
UP
Document Information
Modified date:
11 October 2021