Fixes are available
APAR status
Closed as program error.
Error description
Environment: LogFile Agent 6.2.2.1 / Windows 2003 Server, 5724C04TG TEC GUI Integration Problem: In EIF Probe, the match string specified with "source FILENAME" in fmt file is sent correctly although "ᄒ" is changed to "/". On an AIX OMNIbus system in Japanese, the backslash character gets displayed as a question mark. The backslash character comes from the Logfile Agent where it was converted to UTF-8 through TEMA ICU calls. On Japanese systems, the backslash character that Windows uses as a path separator displays as a Yen sign. However, there is also a separate Yen sign character in Unicode. In UTF-8, the backslash ("reverse solidus") is U+005C, and the Yen sign is U+00A5, but both display as Yen signs (ᄒ). (This is being addressed via RTC 897: EPIC - Requirement 2621)
Local fix
Workaround: ============ 1) Remove the setting of LANG and LC_ALL from nco_p_tivoli_eif.env 2) Add the following to the logfile agent conf file on Windows: Pre37Server=YES Pre37ServerEncoding=shift_jis
Problem summary
Set codepage 943 to 932 Event Integration Facility (EIF) library to handle " " . In Japanese Windows codepage 943, the backslash character 0x5C gets converted to 0x7F, which causes '\' escape characters to not be recognized.
Problem conclusion
Japanese Windows codepage 932 does not have this behavior. The TEC Enterprise Integration Facility (EIF) component, KEF, will change the codepage number from 943 to 932. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.2-TIV-ITM-FP0006
Temporary fix
1) In OMNIbus, remove the setting of LANG and LC_ALL from nco_p_tivoli_eif.env 2) Add the following to the logfile agent configuration file on Windows: Pre37Server=YES Pre37ServerEncoding=shift_jis
Comments
APAR Information
APAR number
IZ99777
Reported component name
TEC GUI INTEGRA
Reported component ID
5724C04TG
Reported release
622
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-05-03
Closed date
2011-08-11
Last modified date
2011-09-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEC GUI INTEGRA
Fixed component ID
5724C04TG
Applicable component levels
R622 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"622"}]
Document Information
Modified date:
30 December 2022