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IZ97228: CICS EXPLORER SIGNOFF RECEIVES ICH408I INVALID PASSWORD AND IRR013I VERIFICATION FAILED.

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APAR status

  • Closed as program error.

Error description

  • CICS EXplorer level 1.0.11 connected to CICS TS 4.1
    At signoff from the CICS Explorer the following messages
    are seen : syslog
    ICH408I USER(userid  ) GROUP(TSOUSER ) NAME(xxx, P R (PHIL)
    )
    LOGON/JOB INITIATION - INVALID PASSWORD
    IRR013I  VERIFICATION FAILED. INVALID PASSWORD GIVEN.
    .
    In the WUI job log :
    WUIlog shows that on signoff, we see :
    DFHXS1201 02/22/2011 18:38:29 ES1DCICS The password supplied in
    the verification request for userid was invalid. This occurred
    in transaction CWXN when userid xxxxxxx was signed on at
    netname ????????.
    .
    The CICS EXplorer servicedata shows the following trace entries:
    In the CICS EXplorer trace we can see after the SIGNOFF :
    - several 'OpenConnection'
    - several 'SMCPSMConnection.discard() ?401, Basic Authentication
    Error.
    .
    If the ICH408 messages occurs more than 5 times the userid
    concerned can become revoked.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All CICS Explorer Users                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: CICS Explorer Signoff menu causes       *
    *                      ICH4081 Invalid Password in CPSM WUI    *
    *                      Server                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When using the CICS Explorer connected to a CPSM WUI server with
    a CICS Management Interface connection, clicking the
    Explorer->Signoff menu item causes a null password to be sent to
    the server. An error is shown in the MSGLOG on the CPSM server.
    
    The error is intermittent and caused by the user password being
    deleted from local storage on a different thread, before the
    connection to the WUI server is discarded.
    
    Additional Keywords: DFHXS1201, MSGDFHXS1201, XS1201, MSGICH408,
    ICH408
    

Problem conclusion

  • The CICS Explorer core UI plugin has been modified so that the
    deletion of the password from local storage is now performed on
    the same thread as the job which disconnects the Explorer from
    the CPSM WUI server.
    
    The CICS Explorer can be updated via one of two possible means:
    
    1. Update the CICS Explorer from within the CICS Explorer using
    the IBM-hosted Update-Site.
    2. Download the update from Fix Central to be installed locally
    into the CICS Explorer.
    
    Updating using the Update-Site
    
    * Start CICS Explorer.
    * Select Help -> Software Updates... from the main menu.
    * Click the Installed Software tab and click Update...
    * An update should be found for the CICS Explorer, verify that
    the update version is 1.0.1.2_201105161706 or higher.
    * Click Finish to install the update.
    * Once the update has completed you'll be prompted to restart
    the CICS Explorer for the update to take effect. Click Yes.
    * Optionally, verify that the CICS Explorer version has been
    updated:
      * Select Help -> About IBM CICS Explorer from the main menu
    and note the version, it should be 1.0.1.2 or higher.
    
    The CICS Explorer is now up-to-date with this update installed,
    and no further action is necessary.
    
    If no update was found using the above steps, verify that the
    version of the CICS Explorer is prior to 1.0.1.
    
    To do this select Help -> About IBM CICS Explorer from the main
    menu and note the version currently installed.
    
    If the version is lower than 1.0.1.2 and no update was found,
    then make sure that the IBM-hosted Update Site is installed (it
    is by default):
    * Select Help -> Software Updates...
    * Click the Available Software tab.
    * Click the Manage Sites... button.
    * Make sure there is an entry with name "CICS Explorer" and a
    location of:
      http://download.boulder.ibm.com
      /ibmdl/pub/software/htp/cics/updates/explorer/1.0/latest/
      (concatenate the URL above).
    * If the entry is not there, or incorrect, delete the existing
    entry, and click Add Site... and add the url above into the text
    box and click OK.
    * Retry updating the CICS Explorer as already described further
    up.
    
    Updating using IBM Fix Central
    To update the CICS Explorer using the Fix Central follow the
    instructions below:
    
    * Open a browser and go to the Fix Central website:
    http://www.ibm.com/support/fixcentral/
    * Select WebSphere from the Product Group drop-down menu.
    * Select CICS Explorer from the Product drop-down menu.
    * Select All from the Installed Version drop-down menu.
    * Select All (or your platform) from the Platform drop-down menu
    * Click Continue.
    * Select the "APAR or SPR" option and enter IZ97228 into the
    text box next to it.
    * Click Continue.
    * Select the corresponding Fix Pack's checkbox and click
    Continue.
    * Select the desired download mechanism and click Continue.
    * Optionally, click on the readme to view it.
    * Download the Update Site zip.
    
    Once the download has completed:
    
    * Start CICS Explorer.
    * Select Help -> Software Updates... from the main menu.
    * Click the Available Software tab.
    * Click Add Site...
    * Click the Archive... button.
    * Find the update-site zip just downloaded, and click Open.
    * Click OK to add that update-zip as an available update.
    * Click the Installed Software tab and click Update...
    * The update should be found for the CICS Explorer, verify that
    the update version is 1.0.1.2_201105161706
    * Click Finish to install the update.
    * Once the update has completed you'll be prompted to restart
    the CICS Explorer for the update to take effect. Click Yes.
    * Optionally, verify that the CICS Explorer version has been
    updated:
      * Select Help -> About IBM CICS Explorer from the main menu
    and note the version, it should be now 1.0.1.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    IZ97228

  • Reported component name

    CICS EXPLORER V

  • Reported component ID

    5655S9701

  • Reported release

    101

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-03-25

  • Closed date

    2011-05-31

  • Last modified date

    2011-05-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CICS EXPLORER V

  • Fixed component ID

    5655S9701

Applicable component levels

  • R101 PSY

       UP

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Document Information

Modified date:
31 May 2011