IBM Support

IZ86688: programmable can hang indefinitely on Windows if a program is se t to aborted

Readmes are available

IBM Tivoli 4.0.0-TIV-SSM-FP0011
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 12 README 4.0.0-TIV-SSM-FP0012
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 13 README 4.0.0-TIV-SSM-FP0013
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 14 README 4.0.0-TIV-SSM-FP0014
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.14-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.0.14-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.0.14-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.0.14-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 5 README 4.0.0.14-TIV-SSM-IF0005
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 6 README 4.0.0.14-TIV-SSM-IF0006
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 7 README 4.0.0.14-TIV-SSM-IF0007
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 8 README 4.0.0.14-TIV-SSM-IF0008
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.15-TIV-SSM-IF0001

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APAR status

  • Closed as program error.

Error description

  • During stress testing it was found that in some rare cases on
Windows, setting a programmable row to aborted (very quickly)
caused the entire SSM to hang indefinitely.

Local fix

  • 



Problem summary


    

  • ****************************************************************
USERS AFFECTED:
Users of the programmable MIB on Windows.
****************************************************************
PROBLEM DESCRIPTION:
programmable can hang indefinitely on Windows if a program is
set to aborted
****************************************************************
RECOMMENDATION:
Upgrade to Fix Pack 11 for SSM 4.0.
****************************************************************

    



Problem conclusion


    

  • Fixed a race condition so that this hang should now be resolved.

The fix for this APAR is contained in the following maintenance
packages:
| fix pack | 4.0.0-TIV-SSM-FP0011

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IZ86688
    • 

  • Reported component name
    NETCOOL SYS SVC
    • 

  • Reported component ID
    5724P4300
    • 

  • Reported release
    400
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2010-10-15
    • 

  • Closed date
    2010-10-21
    • 

  • Last modified date
    2010-10-21
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    NETCOOL SYS SVC
    • 

  • Fixed component ID
    5724P4300
    • 



Applicable component levels


    

  • R400  PSN
       UP
    • 








      
              
                            

              

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Document Information


            

            


                        

            Modified date:
            

            21 October 2010
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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