IZ82799: STOPPED SITUATIONS SHOWING "NOT AVAILABLE" IN TEP

IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)
IBM Tivoli Monitoring 6.2.2 Fix Pack 6 (6.2.2-TIV-ITM-FP0006)

APAR status

• Closed as program error.

Error description

• ENVIRONMENT:
  
  ITM 6.2.2
  
  
  
  PROBLEM DESCRIPTION:
  
  The Manage Situations dialog shows stopped situations with a
  status of "Not Available". This is not consistant with the
  command line interface (tacmd listsit -m <node_name>) which
  shows the status as "Stopped".
  
  
  
  RECREATE INSTRUCTIONS:
  
  Open the Manage Situations dialog in the Tivoli Enterprise
  Portal client. You will see status of "Not Available" for some
  situations. Now run the tacmd listsit command using the -m
  option and the status will show up as "Stopped" instead.
  

Local fix

Problem summary

• Stopped situations in the Tivoli Enterprise Portal managed
  situations dialog show a status of not availble instead of
  stopped.
  
  
  Situations listed in the Tivoli Enterprise Portal "Managed
  Situations" dialog have always shown a status of "Not Available"
  when the situation is stopped at the monitoring server.  The
  tacmd command to list the situation status shows "Stopped".  So
  this apar is to sync up the Tivoli Enterprise Portal with the
  tacmd command which lists situation status.
  

Problem conclusion

• Fixed the Managed Situations dialog to show "Stopped" in the
  status column when the situation is not running.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
    | fix pack | 6.2.2-TIV-ITM-FP0003
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEP

• Fixed component ID

  5724C04EP

Applicable component levels

• R622 PSY

     UP