IZ76004: SITUATION NOT RUNNING AFTER TEMS RESTART

IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)
IBM Tivoli Monitoring 6.2.2 Fix Pack 6 (6.2.2-TIV-ITM-FP0006)

APAR status

• Closed as program error.

Error description

• After re-cycling multiple rTEMS, situations fail to start
  because an
  agent has switched during the restart and the situation has been
  deleted
  from the situation description table of the rTEMS that the agent
  switched away from.  When the agent switches back to that rTEMS,
  the
  situation cannot start.
  
  
  RECREATE INSTRUCTIONS:
  
  Not recreatable without special wait timers inserted into the
  product to
  force the exact sequence of events to occur.
  

Local fix

• Start each rTEMS sequentially and allow to complete its start-up
  before proceeding with the next rTEMS.
  

Problem summary

• After a remote management server is restarted and agents have
  connected back, situations fail to start for some agents.
  

Problem conclusion

• If the timing is just right between the agent switch to
  secondary and the recycling management servers' heartbeat
  processing, the access list cache won't be cleared at the HUB
  management server for the restarting management server.  The
  logic has been updated so that the data is properly cleared and
  handled.
  
  The fix for this APAR is included in the following maintenance
  vehicle:
      | fix pack | 6.2.1-TIV-ITM-FP0003
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  OA33556

Fix information

• Fixed component name

  TEMS

• Fixed component ID

  5724C04MS

Applicable component levels

• R621 PSY

     UP