IZ75728: CINFO -R GIVES TRUNCATED START DATE

IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)
IBM Tivoli Monitoring 6.2.2 Fix Pack 6 (6.2.2-TIV-ITM-FP0006)

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  
  
  If a given process has been running for more than 24
  hours, then cinfo -r gives the start month and day
  instead of the start time. For some platforms, only
  the month is given.
  
  Linux example:
  
  # cinfo -r
  
  *********** Thu Apr 29 16:06:15 CDT 2010 ******************
  User: root Groups: root bin daemon sys adm disk wheel
  Host name : itm.support.tivlab.austin.ibm.com    Installer
  Lvl:06.22.01.00
  CandleHome: /opt/IBM/ITM
  ***********************************************************
  Host  Prod  PID    Owner  Start  ID    ..Status
  itm   kf    5086   root   Apr27  None  ...running
  itm   cq    5234   root   Apr27  None  ...running
  itm   hd    6043   root   Apr27  None  ...running
  itm   ms    9804   root   Apr27  TEMS  ...running
  itm   sy    30312  root   Apr27  None  ...running
  itm   ul    4949   root   Apr27  None  ...running
  itm   um    11089  root   Apr27  None  ...running
  itm   pa    22949  root   Apr28  None  ...running
  
  In contrast, AIX, Solaris, and HP give the following:
  
  # cinfo -r
  
  *********** Thu Apr 29 16:45:56 CDT 2010 ******************
  User: root Groups: system bin sys security cron audit lp
  Host name : bent.tivlab.austin.ibm.com   Installer
  Lvl:06.22.01.00
  CandleHome: /opt/IBM/ITM
  ***********************************************************
  Host  Prod  PID     Owner    Start  ID    ..Status
  bent  ms    266312  itmuser  Apr    TEMS  ...running
  bent  kf    602264  root     Apr    None  ...running
  bent  cq    757866  root     Apr    None  ...running
  bent  ux    315584  root     Apr    None  ...running
  bent  um    741446  root     Apr    None  ...running
  bent  sy    684114  root     Apr    None  ...running
  bent  hd    704744  root     Apr    None  ...running
  
  
  RECREATE INSTRUCTIONS:
  
  1. Install, configure, and start an agent or TEMS.
  2. Let the process run for > 24 hours.
  3. Invoke cinfo -r.
  

Local fix

• There is no simple workaround other than running something
  like 'ps -fp <pid>' manually to get more complete start
  information.
  

Problem summary

• The 'cinfo -R' command truncates the start date.
  
  The problem is that cinfo expects ps output to be the same for
  all platforms.  For processes that have run longer than 24
  hours, ps reports the start month and day instead of start time.
  On Linux, ps returns the form "MmmDD".  On AIX, Solaris, and HP,
  ps returns the form "Mmm DD" (note the space between month and
  day).  Since cinfo is doing a word parse, it gets just the month
  name.
  

Problem conclusion

• The code was modified to get the correct start time and show the
  same value/format for all platforms: "MmmDD".
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
    | fix pack | 6.2.2-TIV-ITM-FP0003
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  OMEG DIST INSTA

• Fixed component ID

  5608A41CI

Applicable component levels

• R622 PSY

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