Fixes are available
APAR status
Closed as program error.
Error description
********************** START OF APAR OPEN TEMPLATE ********************* * Please open an apar with the following severity and information: * * * APAR Type: Field Approver Initials: AS Severity: 2 Reported Release: 621 Compid: 5608A41CI Distributed Installer ABSTRACT: SGID bit on kuxagent causes oracle agent failure PROBLEM DESCRIPTION: After upgrading the ITM Infrastructure beyond ITM 6.21 IF04, SetPerm sets the SGID bit for the kuxagent. With the OS agent running as root, using Portal client or tacmd CLI to start the Oracle monitoring agent causes the Oracle monitoring agent to fail searching for libcIntsh.so.10.0.2.0 RECREATE INSTRUCTIONS: Install OS agent, TEMS, TEPS and app support from ITM 6.21 GA as root Install Oracle agent and app support Configure installed components Run "chgrp -R itmuser $CANDLEHOME" Run "SetPerm -a" Start OS agent, TEMS, TEPS Start Oracle monitoring agent Verify that all agents report successfully in Tep Upgrade OS agent to ITM 6.21 FP2 Stop the Oracle agent. Start the Oracle agent using the Tep In the Tep, select an item in the Oracle agent work-space <ERROR> Notice that the agent terminates. The Oracle agent collector log will show "cannot find libcIntsh.so.10.0.2.0" six times, and then the agent gives up, and shuts down. LOCAL FIX: Change the permission for kuxagent from 6750 to 4750 MDVREGR caused by APAR IZ35328 in 6.2.0-TIV-ITM-FP0003 *********************** END OF APAR OPEN TEMPLATE **********************
Local fix
Change the permission for kuxagent from 6750 to 4750
Problem summary
Upgrading the UNIX OS agent as root causes SetPerm to run automatically at the end of the installation. Running SetPerm causes the GID bit to be set for the UNIX OS Agent which in turn causes the remote command handler to run as the specific group. This causes an Oracle Agent started remotely to fail soon after starting.
Problem conclusion
Fix SetPerm so that it does not set the GID bit for kuxagent. The fix for this APAR is included in the following maintenance vehicle: | fix pack | 6.2.1-TIV-ITM-FP0003
Temporary fix
After SetPerm is run and exits, run the following command on the command line: chmod 4755 $CANDLEHOME/*/bin/kuxagent
Comments
APAR Information
APAR number
IZ75702
Reported component name
OMEG DIST INSTA
Reported component ID
5608A41CI
Reported release
621
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-05-06
Closed date
2010-06-25
Last modified date
2010-07-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
OMEG DIST INSTA
Fixed component ID
5608A41CI
Applicable component levels
R621 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"621"}]
Document Information
Modified date:
30 December 2022