Readmes are available
IBM Tivoli 4.0.0-TIV-SSM-FP0010
IBM Tivoli 4.0.0-TIV-SSM-FP0011
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 12 README 4.0.0-TIV-SSM-FP0012
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 13 README 4.0.0-TIV-SSM-FP0013
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 14 README 4.0.0-TIV-SSM-FP0014
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.14-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.0.14-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.0.14-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.0.14-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 5 README 4.0.0.14-TIV-SSM-IF0005
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 6 README 4.0.0.14-TIV-SSM-IF0006
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 7 README 4.0.0.14-TIV-SSM-IF0007
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 8 README 4.0.0.14-TIV-SSM-IF0008
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.15-TIV-SSM-IF0001
APAR status
Closed as program error.
Error description
SSM with FP8 installed on solaris 8. All required OS patches are in place. The SSM is crashing on startup with nothing written to the log file (even in debug). Pstack as follows: core 'core' of 25405: ./ssmagent.bin ----------------- lwp# 1 / thread# 1 -------------------- fec33d48 strncpy (ffc00000, fe0f0745, ffffbfde, 3, 50, ffbfbfe0) + 680 fe0d9098 __1cGhamib2GCIpGrpQUpdateRouteTable6M_i_ (fe0f05d0, 1, fe0f06b8, 3, ffbfbfc8, ffbfbfb0) + 360 fe0d1520 __1cGhamib2GCIpGrpEInit6M_b_ (0, 0, 0, 0, 0, 0) + a8 ----------------- lwp# 2 / thread# 2 -------------------- ff3db888 ???????? (fe77bc08, 4d, 0, 0, 0, ff2b0b90) ff3d3a94 ???????? (0, 0, 0, 5f264, fe7d0200, 5f258) ff3db7e8 ???????? (0, 0, 0, 5f264, fe7d0200, 5f258) fe9e1f6c cond_wait_queue (1, 5f258, 0, fe798440, 0, fe9f6000) + d0 fe9e26e0 cond_wait (5f270, 5f258, 5f270, ff3807a8, 0, 5) + 10 fe9e271c pthread_cond_wait (5f270, 5f258, 0, ff3807a8, 21404, fe8fa244) + 8 fe8fa244 __1cEhipeJConditionEWait6Mi_b_ (5f250, 5f270, 5f258, 0, 2124c, 1) + 110 ff1502f8 __1cHharmoniOTCPTrapManagerDRun6M_v_ (5f0d0, 0, 1, ffffffff, 5f1f8, 5f13c) + a0 fe8f2d0c __1cEhipeGThreadKEntryPoint6M_v_ (61f60, 0, 5f0d0, 0, 3, 1) + f4 fe8f276c CommonThreadEntry (61f60, fe7d0200, 0, 0, 0, 0) + 4 fe9e4c3c _lwp_start (0, 0, 0, 0, 0, 0) ----------------- lwp# 3 / thread# 3 -------------------- ff3db888 ???????? (fe67bc38, 4d, 0, 0, 0, 62518) ff3d3a94 ???????? (0, 0, 0, 57ef4, fe7d0400, 57ee8) ff3db7e8 ???????? (0, 0, 0, 57ef4, fe7d0400, 57ee8) fe9e1f6c cond_wait_queue (1, 57ee8, 0, fe79e300, 0, fe9f6000) + d0 fe9e26e0 cond_wait (57ed8, 57ee8, 57ed8, 0, 1, 0) + 10 fe9e271c pthread_cond_wait (57ed8, 57ee8, 0, 0, 21404, feed8d3c) + 8 feed8d3c __1cDnwhRCPThreadSemaphoreEWait6M_n0AJSemaphoreLEWaitStatus__ (0, 0, 57ed0, 57ee8, 0, 0) + 38 ff146418 __1cHharmoniLTrapManagerFStart6M_v_ (57e10, feed8a58, feefd958, ff1ac5c4, fe67bedc, ffffffff) + 88 feee4b98 __1cDnwhICPThreadDRun6M_v_ (5dc60, 62518, 62874, feed8a58, feefd958, 62518) + 58 feee4bf0 ThreadProc (5dc60, fe7d0400, 0, 0, 0, 0) + 4 fe9e4c3c _lwp_start (0, 0, 0, 0, 0, 0) ----------------- lwp# 4 / thread# 4 -------------------- ff3db888 ???????? (fe57bbc8, 4d, 0, 0, 0, 4dce8) ff3d3a94 ???????? (0, 0, 0, 5823c, fe7d0600, 58230) ff3db7e8 ???????? (0, 0, 0, 5823c, fe7d0600, 58230) fe9e1f6c cond_wait_queue (1, 58230, 0, fe798700, 0, fe9f6000) + d0 fe9e26e0 cond_wait (58220, 58230, 58220, 0, 0, 1) + 10 fe9e271c pthread_cond_wait (58220, 58230, 0, 0, 21404, feed8d3c) + 8 feed8d3c __1cDnwhRCPThreadSemaphoreEWait6M_n0AJSemaphoreLEWaitStatus__ (0, 58218, 58218, 58230, 0, 0) + 38 fe9a4e68 __1cEsnmpJMsgSenderMProcessSocks6M_v_ (581a0, fe9ca990, 4beb0, feed8a58, feefd958, fe57be78) + 8c fe9a9460 __1cEsnmpNSockProcessorFStart6M_v_ (581a0, 0, 63754, fe9a4ddc, fe9caa0c, 4dce8) + 40 feee4b98 __1cDnwhICPThreadDRun6M_v_ (5dd20, 63378, 63754, feed8a58, feefd958, 63378) + 58 feee4bf0 ThreadProc (5dd20, fe7d0600, 0, 0, 0, 0) + 4 fe9e4c3c _lwp_start (0, 0, 0, 0, 0, 0) ----------------- lwp# 5 / thread# 5 -------------------- fec9da40 _poll (7, 0, 0, fe47bd28, fecbf1bc, fe47bd20) + 8 fe9a840c __1cEsnmpLMsgReceiverMProcessSocks6M_v_ (5adc8, 1, 3d090, fe47bdfc, 7, fe47bde8) + 1d4 fe9a9460 __1cEsnmpNSockProcessorFStart6M_v_ (5adc8, 0, 64304, fe9a8238, fe9caae4, 4dd68) + 40 feee4b98 __1cDnwhICPThreadDRun6M_v_ (5ddc8, 63f28, 64304, feed8a58, feefd958, 63f28) + 58 feee4bf0 ThreadProc (5ddc8, fe7d0800, 0, 0, 0, 0) + 4 fe9e4c3c _lwp_start (0, 0, 0, 0, 0, 0) ----------------- lwp# 6 / thread# 6 -------------------- ff3db888 ???????? (fe37bc40, 4d, 0, 0, 0, 0) ff3d3a94 ???????? (0, 0, 0, 98924, fe7d0a00, 98918) ff3db7e8 ???????? (0, 0, 0, 98924, fe7d0a00, 98918) fe9e1f6c cond_wait_queue (1, 98918, 0, fe79ee40, 0, fe9f6000) + d0 fe9e26e0 cond_wait (98908, 98918, 98908, fe9c9eb4, 770, 400) + 10 fe9e271c pthread_cond_wait (98908, 98918, 0, 0, 21404, feec6a1c) + 8 feec6a1c __1cEnhrtICPTEventEWait6M_n0AGIEventLEWaitStatus__ (0, 0, 98908, 98918, 98900, 0) + 2c ff0f762c __1cICNHTimerSWaitForTimerExpire6M_v_ (6d1a0, f4000, d, 1, 0, 6d1b8) + e4 ff0f77c0 __1cICNHTimerDRun6MpnEnhrtGIEvent__v_ (6d1a0, 8a918, 0, ff1ac5c4, fffe3c99, 1c000) + 74 ff0f78ec NHTimerThread (8a918, fe7d0a00, ff1ae5d4, ff1ac5c4, 2010, 2000) + 28 fe9e4c3c _lwp_start (0, 0, 0, 0, 0, 0)
Local fix
NA
Problem summary
**************************************************************** USERS AFFECTED: Users of Solaris 8 containers in Solaris 10+. **************************************************************** PROBLEM DESCRIPTION: In a Solairs 8 container on a Solaris 10 host, SSM 4.0 crashes on startup in mib2: fec33d48 strncpy (ffc00000, fe0f0745, ffffbfde, 3, 50, ffbfbfe0) + 680 fe0d9098 __1cGhamib2GCIpGrpQUpdateRouteTable6M_i_ (fe0f05d0, 1, fe0f06b8, 3, ffbfbfc8, ffbfbfb0) + 360 fe0d1520 __1cGhamib2GCIpGrpEInit6M_b_ (0, 0, 0, 0, 0, 0) + a8 **************************************************************** RECOMMENDATION: Upgrade to Fix Pack 10 for SSM 4.0. ****************************************************************
Problem conclusion
The problem was that the SSM detected Solaris version 8 so assumed the kernel structures would be Solaris version 8. However in the case of a container, the kernel structures are still Solaris 10 format. Rewrote the Solaris MIB2 logic to dynamically detect kernel structure sizes instead of being hardcoded for just a few Solaris releases. The fix for this APAR is contained in the following maintenance packages: | fix pack | 4.0.0-TIV-SSM-FP0010
Temporary fix
Comments
APAR Information
APAR number
IZ75539
Reported component name
NETCOOL SYS SVC
Reported component ID
5724P4300
Reported release
400
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2010-05-02
Closed date
2010-06-21
Last modified date
2010-06-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NETCOOL SYS SVC
Fixed component ID
5724P4300
Applicable component levels
R400 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCP7NT","label":"Netcool System Service Monitor"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"400","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
21 June 2010