Fixes are available
APAR status
Closed as program error.
Error description
Running the ux/lz OS agent generates multiple messages that are periodically repeated similar to the following to be added to candle_installation.log: Begin DigUp:: User Profile on Tue Apr 13 10:59:30 DST 2010 [cinfo] User : root Group: system bin sys security cron audit lp Host name : XXXXXX Installer Lvl: 622 / 100 CandleHome: /opt/IBM/ITM Command : /opt/IBM/ITM/bin/digup -l cinfo -u ==> uname information: AIX XXXXXX 1 6 00C81D444C00 ==> AIX version detail: 6.1.4 ==> 32/64 Bit Architecture: 64 Bit ==> Processor information: Model Implementation: Multiple Processor, PCI bus + proc0 Processor + proc2 Processor ==> Native JDK info: [unknown] /usr/jdk_base/README was not found ==> ulimit Information: time(seconds) unlimited file(blocks) unlimited data(kbytes) unlimited stack(kbytes) 4194304 memory(kbytes) 32768 coredump(blocks) unlimited nofiles(descriptors) unlimited threads(per process) unlimited processes(per user) unlimited End DigUp:: User Profile on Tue Apr 13 10:59:31 DST 2010 RECREATE INSTRUCTIONS: 1) Install OS agent, Logs agent and Universal Agent (ux,ul,um) from ITM 622 agents image and upgrade to 622 FP1. 2) Do NOT run cinfo at all during this testing. 3) Configure all agents 4) Start the OS agent 5) Review logs/candle_installation.log and notice multiple occurrences of the message described in the Problem Description. 6) Leave the agent running for at least an hour. 7) Repeat step 4 and notice that more messages described above have been added. Note: The following command can be used to see the number of messages generated from cinfo calls: # grep '\[cinfo\]' candle_installation.log
Local fix
1) Make a backup of $CANDLEHOME/bin/dynarch.shl 2) Edit $CANDLEHOME/bin/dynarch.shl 3) Locate the line containing the string @(tacmd|CandleGetJavaHome) 4) Change the string from: @(tacmd|CandleGetJavaHome) to @(tacmd|CandleGetJavaHome|cinfo) 5) Save $CANDLEHOME/bin/dynarch.shl 6) Move $CANDLEHOME/logs/candle_installation.log to $CANDLEHOME/logs/candle_installation.old.log 7) Start the OS agent 8) Monitor $CANDLEHOME/logs/candle_installation.log and notice that the reported messages do not appear anymore. NOTE: Any time you modify files in $CANDLEHOME/bin, they will be over-written if you upgrade any component in the installation.
Problem summary
There are multiple 'digup -l cinfo -u' messages that are periodically repeateded in the candle_installation.log when the Linux or Unix OS agents are started.
Problem conclusion
The code was changed to remove digup logging for cinfo programs where multiple entries were filling up the log. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.2-TIV-ITM-FP0003
Temporary fix
Comments
APAR Information
APAR number
IZ74812
Reported component name
OMEG DIST INSTA
Reported component ID
5608A41CI
Reported release
622
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-04-20
Closed date
2010-05-30
Last modified date
2010-10-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
OMEG DIST INSTA
Fixed component ID
5608A41CI
Applicable component levels
R622 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"622"}]
Document Information
Modified date:
30 December 2022