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IZ72074: TEPS CANNOT CONNECT TO LOAD BALANCED ORACLE TDW

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • APAR Type:            Field
    
    Approver Initials:    RP
    Severity:             3
    Reported Release:     620
    Compid:               5724C04PS Tivoli Enterprise Portal Server
    ABSTRACT:             TEPS cannot connect to load balanced
    Oracle TDW
    PROBLEM DESCRIPTION:
    
    TEPS cannot connect to an Oracle TDW when configured to use load
    balancing.  The KFWDSURL contains the correct servers and ports,
    and the
    load balance flag is set, but the SystemOut.log contains the
    following
    error:
    
    EXCEPTION: Io exception: Unknown host specified
        STATE: null
         CODE: 17002
    
    
    RECREATE INSTRUCTIONS:
    
    Configure a TEPS connection to an Oracle TDW using JDBC.  The
    KFWDSURL
    string should contain one or more equals signs.
    
    Level 2 info:
    
    customer can connect if uses basic configuration of
    jdbc:oracle:thin:@<hostname>:39000:<instance>
    but as soon as there are '=' in the configuration it does not
    work for the teps (a wpa on same machine can use the load
    balancing option)
    

Local fix

Problem summary

  • The portal server cannot connect to a warehouse database using
    Oracle and configured for load balancing.  The KFWDSURL contains
    the correct servers and ports and the load balance flag is set,
    but the SystemOut.log contains the following error:
    
    EXCEPTION: Io exception: Unknown host specified
    STATE: null
    CODE: 17002
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    packages:
    
      | fix pack | 6.2.2-TIV-ITM-FP0003
    

Temporary fix

Comments

APAR Information

  • APAR number

    IZ72074

  • Reported component name

    TEPS

  • Reported component ID

    5724C04PS

  • Reported release

    620

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-03-03

  • Closed date

    2010-06-29

  • Last modified date

    2010-10-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TEPS

  • Fixed component ID

    5724C04PS

Applicable component levels

  • R622 PSY

       UP

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"620"}]

Document Information

Modified date:
30 December 2022