Fixes are available
APAR status
Closed as program error.
Error description
APAR Type: Field Approver Initials: RP Severity: 3 Reported Release: 620 Compid: 5724C04PS Tivoli Enterprise Portal Server ABSTRACT: TEPS cannot connect to load balanced Oracle TDW PROBLEM DESCRIPTION: TEPS cannot connect to an Oracle TDW when configured to use load balancing. The KFWDSURL contains the correct servers and ports, and the load balance flag is set, but the SystemOut.log contains the following error: EXCEPTION: Io exception: Unknown host specified STATE: null CODE: 17002 RECREATE INSTRUCTIONS: Configure a TEPS connection to an Oracle TDW using JDBC. The KFWDSURL string should contain one or more equals signs. Level 2 info: customer can connect if uses basic configuration of jdbc:oracle:thin:@<hostname>:39000:<instance> but as soon as there are '=' in the configuration it does not work for the teps (a wpa on same machine can use the load balancing option)
Local fix
Problem summary
The portal server cannot connect to a warehouse database using Oracle and configured for load balancing. The KFWDSURL contains the correct servers and ports and the load balance flag is set, but the SystemOut.log contains the following error: EXCEPTION: Io exception: Unknown host specified STATE: null CODE: 17002
Problem conclusion
The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.2-TIV-ITM-FP0003
Temporary fix
Comments
APAR Information
APAR number
IZ72074
Reported component name
TEPS
Reported component ID
5724C04PS
Reported release
620
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-03-03
Closed date
2010-06-29
Last modified date
2010-10-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEPS
Fixed component ID
5724C04PS
Applicable component levels
R622 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"620"}]
Document Information
Modified date:
30 December 2022