Fixes are available
APAR status
Closed as program error.
Error description
Problem Description: Using the tacmd listsit command, the output generated does not show the value specified in the ACTION tab. TACMD viewsit -s <sitname> where sitname is a situation which contains a ACTION. Detailed Recreation Procedure: See above in Problem Description. Related Files and Output: Can create @ will, if needed.
Local fix
None available.
Problem summary
The tacmd viewsit command is missing the 'System Command' value on STDOUT display. When viewing a situation that includes a System Command action definition via 'tacmd viewsit' command, the situation's defined value for 'System Command' is not displayed. Here is example excerpt of 'tacmd viewsit' output that conveys the failure ... Text : ADVICE("knt:"+$ISITSTSH.SITNAME$); Action Location : Agent Action Selection : System Command Universal Message Category: Universal Message Severity: Universal Message : True For Multiple Items : Action on First item only TEC Severity : Warning TEC Forwarding : Y TEC Destination : 0
Problem conclusion
The logic was corrected to enable the 'tacmd viewsit' command to display 'System Command' value, if one exists, and to suppress the nonapplicable 'Universal Message Category' 'Universal Message Severity' and 'Universal Message' labels. Here is example excerpt of the corrected 'tacmd viewsit' output: Text : ADVICE("knt:"+$ISITSTSH.SITNAME$); Action Location : TEMS Action Selection : System Command System Command : echo syscmd &{NT_Process.Server_Name} True For Multiple Items : Action on First Item only TEC Severity : Warning TEC Forwarding : Y TEC Destination : 0 The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.2-TIV-ITM-FP0003
Temporary fix
Comments
APAR Information
APAR number
IZ69015
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
622
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-01-29
Closed date
2010-07-06
Last modified date
2010-10-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEMS
Fixed component ID
5724C04MS
Applicable component levels
R622 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"622"}]
Document Information
Modified date:
30 December 2022