IZ65850: ITM621>CLIENT DISPLAYS WRONG HUB TIME IF HUB MANY HOURS AHEAD

APAR status

• Closed as program error.

Error description

• Environment:
  ITM 6.2.1 or higher, any platform. TEP/TEPS on one machine,
  HTEMS on another machine with time set far in future
  
  Problem Description:
  If the machine on which the HTEMS is running has it's time set
  far into the future or past (ie. many months), the client will
  display the wrong time for the HUB time in the status bar.
  
  Detailed Recreation Procedure:
  -set up TEP/TEPS on one machine
  -set up HTEMS on a second machine
  -set the time of the HTEMS machine one year in the future
  -start client, observe hub time incorrect in status bar
  
  Related Files and Output:
  TEP: ERROR (UNIT:DataBus ALL) (UNIT:CNPGlobalAppContext ALL)
  

Local fix

• N/A
  

Problem summary

• If the date on the portal server machine is more than 600 hours
  different than the portal client machine, the hub time is not
  formatted correctly.
  

Problem conclusion

• There were recent changes on the portal server which caused a
  time format problem on the portal clients. The portal clients
  were calculating the HUB management server delta time with the
  current time on the client.
  
  The fix for this APAR is included in the following maintenance
  vehicle:
      | fix pack | 6.2.1-TIV-ITM-FP0002
      | fix pack | 6.2.2-TIV-ITM-FP0002
  

Temporary fix

• Do not allow the time on the HUB server machine to be more than
  600 hours different than the portal client machine.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEP

• Fixed component ID

  5724C04EP

Applicable component levels

• R621 PSY

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