IBM Support

IZ63949: AGENT CRASHES IF HISTORICAL DIRECTORY NOT ACCESSIBLE

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Agent crashes when the historical directory is not available.
    
    Detailed Recreation Procedures:
    
       Start historical collection with an agent when the history
    directory is not available.
    

Local fix

  • 1) Make sure that historical directory, which is set by
    CTIRA_HIST_DIR parameter, exists.
    2) CTIRA_HIST_DIR has read and write permissions.
    

Problem summary

  • Agent crashes if the directory that it is using for historical
    directory is not accessible.
    

Problem conclusion

  • Code changes were made in the agent framework to prevent
    crashes.
    
    The fix for this APAR is included in the following maintenance
    vehicle:
        | fix pack | 6.2.1-TIV-ITM-FP0002
        | fix pack | 6.2.2-TIV-ITM-FP0002
    

Temporary fix

  • Make sure that historical directory, set by CTIRA_HIST_DIR
    environment variable, exists and user id running the agent
    process has read and write permissions for this directory.
    

Comments

APAR Information

  • APAR number

    IZ63949

  • Reported component name

    TEMA

  • Reported component ID

    5724C04TE

  • Reported release

    621

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-10-28

  • Closed date

    2010-02-09

  • Last modified date

    2010-06-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TEMA

  • Fixed component ID

    5724C04TE

Applicable component levels

  • R621 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTLMR","label":"ITM Tivoli Enterprise Mgmt Agent V6"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"621","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
02 June 2010