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IZ63471: CINFO -R REPORTS INCORRECT INFORMATION

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • cinfo -r reports agents as not running when the locally defined
    host
    name does not match the primary network defined name for the
    system IP
    address.
    
    
    RECREATE INSTRUCTIONS:
    
    1) Install 621 agents, TEMS, TEPS
    2) Configure all installed components
    3) Change the local hostname so that it is not the same as the
    network
       (dns) name for the system.  This is not an issue of short
    name -vs-
       long name.  This is an issue of local = sally, network = bob.
    4) Start all agents and components.
    5) Run cinfo -r
    6) Verify that all agents are running using ps -fp <PID>,
       where <PID> is the PID numbers displayed in the runinfo -r
    output.
    7) Attempt to stop agent and components
    8) Notice that the stop attempts produce various forms fo "agent
    not
       running" messages
    9) Run cinfo -r
    

Local fix

  • Change local host name or network primary host name definition
    so that they match.
    

Problem summary

  • The cinfo -r command reports agents as not running when the
    locally defined host name does not match the primary network
    defined host name for the system IP address.
    

Problem conclusion

  • Modify cinfo to check for both the local hostname and the
    primary network name while searching RunInfo for PID records.
    
    The fix for this APAR is included in the following maintenance
    vehicle:
        | fix pack | 6.2.1-TIV-ITM-FP0002
        | fix pack | 6.2.2-TIV-ITM-FP0002
    
    | MDVREGR  6.2.1-TIV-ITM-FP0002 |
    

Temporary fix

  • 1) Modify the Name Service definition so that local host name,
    or short local host name, is the same as the first part of the
    primary network name or
    2) Modify the local host definition so that local host name, or
    short local host name, is the same as the first part of the
    primary network name.
    

Comments

APAR Information

  • APAR number

    IZ63471

  • Reported component name

    OMEG DIST INSTA

  • Reported component ID

    5608A41CI

  • Reported release

    621

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-10-20

  • Closed date

    2010-01-25

  • Last modified date

    2010-07-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OMEG DIST INSTA

  • Fixed component ID

    5608A41CI

Applicable component levels

  • R621 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"621","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
14 November 2022