APAR status
Closed as program error.
Error description
cinfo -r reports agents as not running when the locally defined host name does not match the primary network defined name for the system IP address. RECREATE INSTRUCTIONS: 1) Install 621 agents, TEMS, TEPS 2) Configure all installed components 3) Change the local hostname so that it is not the same as the network (dns) name for the system. This is not an issue of short name -vs- long name. This is an issue of local = sally, network = bob. 4) Start all agents and components. 5) Run cinfo -r 6) Verify that all agents are running using ps -fp <PID>, where <PID> is the PID numbers displayed in the runinfo -r output. 7) Attempt to stop agent and components 8) Notice that the stop attempts produce various forms fo "agent not running" messages 9) Run cinfo -r
Local fix
Change local host name or network primary host name definition so that they match.
Problem summary
The cinfo -r command reports agents as not running when the locally defined host name does not match the primary network defined host name for the system IP address.
Problem conclusion
Modify cinfo to check for both the local hostname and the primary network name while searching RunInfo for PID records. The fix for this APAR is included in the following maintenance vehicle: | fix pack | 6.2.1-TIV-ITM-FP0002 | fix pack | 6.2.2-TIV-ITM-FP0002 | MDVREGR 6.2.1-TIV-ITM-FP0002 |
Temporary fix
1) Modify the Name Service definition so that local host name, or short local host name, is the same as the first part of the primary network name or 2) Modify the local host definition so that local host name, or short local host name, is the same as the first part of the primary network name.
Comments
APAR Information
APAR number
IZ63471
Reported component name
OMEG DIST INSTA
Reported component ID
5608A41CI
Reported release
621
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-10-20
Closed date
2010-01-25
Last modified date
2010-07-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
OMEG DIST INSTA
Fixed component ID
5608A41CI
Applicable component levels
R621 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"621","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
14 November 2022