IZ57725: ITMCMD CONFIG -A R4 DOES NOT HANDLE MANAGED SYSTEM-SPECIFIC SNMP VALUES

IBM Tivoli Monitoring 6.2.2 Fix Pack 8 (6.2.2-TIV-ITM-FP0008)
IBM Tivoli Monitoring 6.2.2 Fix Pack 9 (6.2.2-TIV-ITM-FP0009)
IBM Tivoli Monitoring 6.2.2 Fix Pack 6 (6.2.2-TIV-ITM-FP0006)

APAR status

• Closed as program error.

Error description

• The basic problem is that "itmcmd manage" provides for more
  function than "itmcmd config -A" with respect to agentless
  monitors. The GUI path provides for specific SNMP settings for
  each managed system where the CLI path only provides for these
  settings at the instance level. In the reported case, the user
  employed the GUI to create an instance with two managed systems
  each with their own SNMP community names. After the instance is
  created, the user employed the CLI to update the configuration
  for the instance. After using the CLI, the SNMP community names
  for the managed systems are no longer in the configuration. The
  same problem occurs for other values such as the SNMP port. The
  CLI simply does not provide for the user to enter or edit any
  SNMP settings that are specific to the managed system. Worse,
  if the settings have been defined by the GUI, the CLI path
  removes them.
  
  
  Detailed Recreation Procedure:
     a) Install "Agentless Monitoring for Linux Operating Systems"
     b) itmcmd manage
        - select "Agentless Monitoring for Linux Operating
          Systems"
        - right click
        - select "Configure"
     c) Click "Add Instance"
        - provide an instance name, click "OK"
        - define a managed system within the intance, giving its
          own SNMP port and SNMP community
        - specify no TEMS connection (not needed)
        - click "OK"
     d) cat $CANDLEHOME/config/*_<instance>.cfg
        - note SNMP port and SNMP community within managed system
          section
     e) itmcmd config -A r4
        - specify same instance as step c
        - edit settings == 1/yes
        - take defaults for everything to "Edit 'Remove System
          Details' settings"... specify 2/no for that
     f) cat $CANDLEHOME/config/*_<instance>.cfg
        - note SNMP port and SNMP community missing from managed
          system section
  

Local fix

Problem summary

• The "itmcmd manage" provides for more function than "itmcmd
  config -A" with respect to agentless monitors. The GUI path
  provides for specific SNMP settings for each managed system
  where the CLI path only provides for these settings at the
  instance level. After using the CLI, the SNMP community names
  for the managed systems are no longer in the configuration. The
  same problem occurs for other values such as the SNMP port. The
  CLI simply does not provide the option for the user to enter or
  edit any SNMP settings that are specific to the managed system.
  Furthermore, if the settings have been defined by the GUI, the
  CLI path removes them.
  

Problem conclusion

• It was necessary to implement the function in CLI equivalent to
  the GUI, the CLI needs to provide for specific SNMP settings for
  each managed system. We also need to keep those settings defined
  by the GUI when executing the  "itmcmd config -A" command.
  
  The fix for this APAR is included in the following maintenance
  vehicle:
      | interim fix | 6.2.1-TIV-ITM-FP0003
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  OMEG DIST INSTA

• Fixed component ID

  5608A41CI

Applicable component levels

• R621 PSY

     UP