Fixes are available
APAR status
Closed as program error.
Error description
Approver: JM Environment: Platforms involved: Windows 2008 and Windows Vista. Problem Description: When building the system PATH statement the install code fails to recognize Windows Vista or Windows 2008 and restricts the path to 1023 characters instead of 2047 characters. This failure to recognize the Operating System and the support for an extended PATH length causes the ITM install to fail when that length is exceeded with the following message: PATH environment variable length exceeds the maximum, abort install. See Microsoft Knowledge Base KB180410, KB906469, and KB832978. APAR IY98134 needs to be updated to include Windows Vista and Windows 2008. Detailed Recreation Procedure: To recreate: 1. Extent the path on Windows Vista or Windows 2008 past the 1024 limit and attempt to install ITM. It will fail without this new APAR in place. Related Files and Output: Error Message is contained in the Abort log created when the install process aborts.
Local fix
There is no true workaround at this time, except to temporarily shorten the System Path so that ITM can add the entries it adds. The size of these entries depend on the full path to the install directory and sub-directories "\bin", "\bin\dll". "\InstallITM", and "\TMAITM6". The new PATH variable is shown as part of the Abort log so the shortened path can be setup by using that information. Once the install completes the System Path can be restored to it's original value and the ITM values added to the end.
Problem summary
Windows 2008 was detected correctly so the path was restricted to 1023 characters. The install failed with an error message about PATH being limit exceeded. This same error would occur on Windows 7 and any Server based on Windows 7.
Problem conclusion
Solution was to check for OSMajor release greater than 5 and if found extend the PATH limit from 1023 to 2047 characters. By checking for OSMajor greater than 5 the fix should also support Windows 7 and any Server based on Windows 7 as well as Windows 2008. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.1-TIV-ITM-FP0001
Temporary fix
Comments
Temporarily reduce the system PATH to something less than 975 bytes until IBM Tivoli Monitoring is installed. After IBM Tivoli Monitoring is installed, add the values added to the end of the PATH by IBM Tivoli Monitoring to the original PATH and save the new value.
APAR Information
APAR number
IZ57602
Reported component name
OMEG DIST INSTA
Reported component ID
5608A41CI
Reported release
621
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-08-07
Closed date
2009-10-15
Last modified date
2009-12-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
OMEG DIST INSTA
Fixed component ID
5608A41CI
Applicable component levels
R621 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"621","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
14 November 2022