IBM Support

IZ52298: MIGRATE_UTF8.EXPORT SCRIPT DOES NOT CONTAIN ALL TEPS TABLES.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When executed "Build TEPS Database...", the operation finished
    correctly.  However, KFWUSERALIAS table is removed from TEPS
    Database.
    
    Environment:
    ITM 6.2.1, ITM 6.2 FP02 or later / Windows 2003
    
    Detailed Recreation Procedure:
    1. Confirm that TEPS DB has been created correctly.  Especially,
    KFWUSERALIAS table has existed.
    2. Right-click on TEPS in MTEMS and select "Advanced"-"Utilities
    "-"Build TEPS Database...".
    3. Confirm that it completes.
    4. Confirm that TEPS DB, then KFWUSERALIAS table is removed.
    
    Related Files and Output: none.
    
    Approver:BS
    

Local fix

  • Instead of MTEMS, execute the following.
    
    1. migrate-export.bat
    2. DB2DataSource.exe
    3. migrate-import.bat
    

Problem summary

  • After running the "Build TEPS Database..." command from the
    Manage Tivoli Enterprise Monitoring Services utility, users
    cannot log in using the portal client.  The login dialog
    displays error message code KFWITM393E.  The Tivoli Enterprise
    Portal Server log shows an error message indicating the
    KFWUSERALIAS table is not present.
    

Problem conclusion

  • Added KFWUSERALIAS table to migrate_utf8_export.bat.
    
    The migrate_utf8_export.bat and migrate_utf8_import.bat scripts
    will only run if the portal server database is not using the
    UTF-8 code set.  If the portal server database is already UTF-8,
    the export script exits immediately and the import script has no
    input to process.
    
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
       | fix pack | 6.2.1-TIV-ITM-FP0001
    

Temporary fix

  • Instead of running "Build TEPS Database..." from the Manage
    Tivoli Enterprise Monitoring Services utility, execute the
    following.
    
    1.  migrate-export.bat
    2.  DB2DataSource.exe
    3.  migrate-import.bat
    

Comments

APAR Information

  • APAR number

    IZ52298

  • Reported component name

    TEPS

  • Reported component ID

    5724C04PS

  • Reported release

    621

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-05-31

  • Closed date

    2009-10-15

  • Last modified date

    2009-12-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OMEG DIST INSTA

  • Fixed component ID

    5608A41CI

Applicable component levels

  • R621 PSY

       UP

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"621"}]

Document Information

Modified date:
30 December 2022