IZ51092: snmp get/walk console commands fail to render \r, \n, or \t in a readable way.

IBM Tivoli 4.0.0-TIV-SSM-FP0010
IBM Tivoli 4.0.0-TIV-SSM-FP0011
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 12 README 4.0.0-TIV-SSM-FP0012
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 13 README 4.0.0-TIV-SSM-FP0013
IBM Netcool System Service Monitor SSM 4.0 Fix Pack 14 README 4.0.0-TIV-SSM-FP0014
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.14-TIV-SSM-IF0001
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 2 README 4.0.0.14-TIV-SSM-IF0002
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 3 README 4.0.0.14-TIV-SSM-IF0003
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 4 README 4.0.0.14-TIV-SSM-IF0004
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 5 README 4.0.0.14-TIV-SSM-IF0005
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 6 README 4.0.0.14-TIV-SSM-IF0006
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 7 README 4.0.0.14-TIV-SSM-IF0007
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 8 README 4.0.0.14-TIV-SSM-IF0008
IBM Netcool System Service Monitor SSM 4.0 Interim Fix 1 README 4.0.0.15-TIV-SSM-IF0001

APAR status

• Closed as program error.

Error description

• snmp get/walk console commands fail to render the carriage
  return, line feed or tab characters in a readable way. For
  example, character 0d is a carriage return (\r):
  
  Agent> snmp set $agentLocationDescr.0 s "aaa\%0dbb"
  Agent> snmp get $agentLocationDescr.0
  bb"3.6.1.4.1.1977.1.1.3.1.0 s "aaa
  Agent>
  

Local fix

Problem summary

• ****************************************************************
  USERS AFFECTED:
  SSM 4.0 users who utilize "snmp get" in custom scripting.
  ****************************************************************
  PROBLEM DESCRIPTION:
  snmp get/walk console commands fail to render the carriage
  return, line feed or tab characters in a readable way. For
  example, character 0d is a carriage return (\r):
  
  Agent> snmp set $agentLocationDescr.0 s "aaa\%0dbb"
  Agent> snmp get $agentLocationDescr.0
  bb"3.6.1.4.1.1977.1.1.3.1.0 s "aaa
  Agent>
  ****************************************************************
  RECOMMENDATION:
  Upgrade to Fix Pack 8 for SSM 4.0.
  ****************************************************************
  

Problem conclusion

• Updated the quoting logic to treat carriage return, line feed
  and tab as "non-printable" so that they are explicitly
  converted to hex format: \%0d, \%0a or \%09.
  
  The fix for this APAR is contained in the following maintenance
  packages:
  | fix pack | 4.0.0-TIV-SSM-FP0008
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  NETCOOL SYS SVC

• Fixed component ID

  5724P4300

Applicable component levels

• R400 PSY

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