IZ47960: TEPS USING HIGH CPU AFTER 'ITMCMD CONFIG'

APAR status

• Closed as program error.

Error description

• Environment:
  TEPS on Linux/AIX, all releases
  
  Problem Description:
  After running 'itmcmd config -A cq' on Linux or AIX, upon
  restarting the TEPS it consumes high CPU. Restarting the TEPS
  may or may not resolve the problem.
  TEPS is configured to use SSL for client/server
  communication and during the reconfigure step, clients are left
  running. The clients do not reconnect after the TEPS is
  restarted.
  
  Detailed Recreation Procedure:
  1. Configure TEPS to use SSL
  2. Start a client
  3. Stop the TEPS, but leave the client running
  4. Run 'itmcmd config -A cq'
  5. When the config process ends, restart TEPS
  
  == Approver: MP
  

Local fix

• N/A
  

Problem summary

• During a portal server reconfiguration, the server starts in a
  reduced functionality mode which does not support client
  connections.  However it will write out a new IOR file, and if
  any clients are attempting to reconnect, they will get this new
  IOR and start trying to connect on the address and port
  identified in the IOR string.  This IOR string also does not
  enable SSL, so the clients will not use SSL in their connection
  attempts.  If SSL is configured for use in normal production
  mode, when the portal server restarts, it will start rejecting
  non-SSL connection attempts.  Due to an issue with the CORBA
  client code, the clients will never become aware of the new IOR
  file written after the portal server restarts, and will continue
  trying to connect without using SSL.  These repeated connection
  attempts cause the portal server to use high CPU.
  

Problem conclusion

• During a portal server reconfigure operation, force the portal
  server to bind to the localhost interface only, and do not
  specify a port.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
     | interim fix | 6.2.0.3-TIV-ITM-IF0001
  

Temporary fix

• Edit cq/original/lnxnocmsenv and delete the following lines:
  
  KFW_INTERFACE_cnps_PORT=15001
  KFW_INTERFACE_cnps_SSL=N
  
  Add the following line:
  KFW_INTERFACE_cnps_HOST=localhost
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEPS

• Fixed component ID

  5724C04PS

Applicable component levels

• R620 PSY

     UP