APAR status
Closed as program error.
Error description
Environment: Windows: ITM 6.2FP01 Avg % Processor Time attribute is always displayed zero even when the percentage processor time is non-zero. Detailed Recreation Procedure: Create a simple process workspace with a query to retrieve the Avg % Processor Time , % processor time , Process name etc Only the idle process has some value in Avg % processor time column. For rest of the processes, it would be displayed as zero. Logs will be available at ecurep.
Local fix
Problem summary
The Avg %Processor Time attribute is always displayed as zero even when the percentage processor time is non-zero for the process workspace of the Monitoring Agent for Windows OS.
Problem conclusion
This APAR has been fixed and delivered in a limited availability fix 6.2.0.1-TIV-ITM_WIN-LA0005. This maintenance delivery vehicle is a limited availability patch and therefore is in a "hidden directory." Level 2 Support can provide down load instructions to you. Contact level 2 support at: http://www.ibm.com/software/sysmgmt/products/support/Contact_L2 Support.html
Temporary fix
Comments
APAR Information
APAR number
IZ36251
Reported component name
ITM AGENT WINDO
Reported component ID
5724C040W
Reported release
620
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-10-31
Closed date
2008-11-19
Last modified date
2010-09-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ITM AGENT WINDO
Fixed component ID
5724C040W
Applicable component levels
R620 PSY
UP
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Document Information
Modified date:
22 September 2010