IZ33561: CUSTOMER IS UNABLE TO UNINSTALL DB2 V9.5 FROM SMS UNDER THE LOCALSYSTEM ACCOUNT

DB2 Version 9.5 Fix Pack 4  for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 4a for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 6a for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows

APAR status

• Closed as program error.

Error description

• When a DB2 V9.5 FP2 product is uninstalled in the SMS
  environment, using the "Run Advertised Programs" control panel
  applet, the following error message is displayed on some SMS
  machines:
  "The installation program has been unable to find the name of
  the user currently logged on to the operating system. The error
  code returned by the Networking API is "1008"."  The uninstall
  is stopped by this error.
  
  Note: The SMS deployments is executed in the LocalSystem
  context.
  

Local fix

• 1). Use the "\\host\share\[db2imagePath]\db2unins /f" command
  line to remove the db2 product on the SMS client machine.
       Note: This command line will remove ALL DB2 products on the
  system.
  
  2). In case there are multiple db2 copies installed on the
  system and you do not want to remove all of them, you can
  execute the db2unins command line to uninstall a particular
  product, or the products in a particular copy.  Instead of using
  the "Run Advertised Programs" control panel applet.  Please
  check the DB2 On-line Information Center for detailed
  instructions of db2unins's usage and its command line
  parameters.
  

Problem summary

• When a DB2 V9.5 FP2 product is uninstalled in the SMS
  environment, using the "Run Advertised Programs" control panel
  applet, the following error message is displayed on some SMS
  machines:
  "The installation program has been unable to find the name of
  the user currently logged on to the operating system. The error
  code returned by the Networking API is "1008"."  The uninstall
  is stopped by this error.
  
  Note: The SMS deployments is executed in the LocalSystem
  context.
  

Problem conclusion

• Problem was first fixed in Version 9.5 Fix Pack 4.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DB2 CEE AIX

• Fixed component ID

  5765F3000

Applicable component levels

• R950 PSN

     UP