IZ05421: SEEDING FAILS ON LINUX/AIX BECASUE LIBJVM NOT FOUND

APAR status

• Closed as program error.

Error description

• Severity: 3
  
  Approver: RP
  
  Compid: 5724C04PS Tivoli Enterprise Portal Server
  
  Abstract: SEEDING FAILS ON LINUX/AIX BECASUE LIBJVM NOT FOUND
  
  Environment: ITM 6.1 FP5 TEPS on Linux/AIX
  
  Problem Description:
  The product "ITM 6.1 Agent for ITM 5.1.2 Endpoint" has a script
  in the
  TOOLS subdirectory of the installation media called
  "ktm-seed-install.sh". This script is used to help generate
  custom
  Resource Model seed data to use to seed the TEMS / TEPS.  One of
  the
  lines in this script sources the pathsetup.sh script.  It then
  calls
  KfwSQLClient to seed the TEPS with some custom Resource Model's
  associated *_kcj.sql and *_pres.sql seed data.  When it calls
  KfwSQLClient, it fails with the following error:
  
  /opt/IBM/ITM/li6263/cq/bin/KfwSQLClient: error while loading
  shared
  libraries: libjvm.so: cannot open shared object file: No such
  file or
  directory
  
  This is because the LD_LIBRARY_PATH was not set correctly in
  pathsetup.sh.
  
  Detailed Recreation Procedure:
  Run any script that references the TEPS prep script pathsetup.sh
  and that requires resolution of the LD_LIBRARY_PATH to reproduce
  the error.  See PMR text associated with APAR, or example
  outlined above.
  

Local fix

• 1. Customer reported editing pathsetup.sh and replacing two
  occurrences of $JAVAHOME$ with just $JAVAHOME, to fix problem.
  
  2. Install Team reports that the wrong substituion
  markers were used.  It should not be $JAVAHOME$ but |JAVAHOME|,
  e.g.:
  
  LD_LIBRARY_PATH=${KFW_HOME}/lib:|DB2DIR|/lib:|JAVAHOME|/bin:|JAV
  AHOME|/bin/classic:${LD_LIBRARY_PATH}
  

Problem summary

• Problem Description:
  Seeding for ITM 6.1 Agent for ITM 5.1.2 Endpoint fails on
  Linux/AIX with an error
  stating libjvm.so not found.
  Problem Summary:
  LD_LIBRARY_PATH was not set correctly in pathsetup.sh.
  

Problem conclusion

• Changed the delimiter characters surrounding the JAVAHOME
  parameter in the
  pathsetup.sh script from '$' to '|', which is used by the
  installer to identify
  parameters it should replace.
  The fix for this APAR is contained in the following maintenance
  packages:
   | fix pack | 6.1.0-TIV-ITM-FP0007
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEPS

• Fixed component ID

  5724C04PS

Applicable component levels

• R610 PSY

     UP

• R620 PSY

     UP