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IV99690: TIVOLI BUSINESS SERVICE MANAGER 6.1.1 DOCUMENTATION UPDATE FOR ESDA RULES.

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APAR status

  • Closed as documentation error.

Error description

  • Product: IBM Tivoli Business Service Manager.
    Release: 6.1.1.4
    Severity: 3
    
    PROBLEM DESCRIPTION: Tivoli Business Service Manager
    documentation requires updating.
    
    The following link below to our TBSM documentation for ESDA
    rules needs to include ESDA rule limitations.
    
    https://www.ibm.com/support/knowledgecenter/SSSPFK_6.1.1.4/com.i
    bm.tivoli.itbsm.doc_6.1.1/ServiceConfigurationGuide/bsmu_esdc_ru
    le_triggers.html
    
    Service Configuration Guide->ESDA rules->ESDAs overview->ESDA
    rule triggers.
    
    ESDA doesn't do automatic updates
    The chapter could also be re-edited towards invalidation and
    discovery
    
    We need to clearly explain ESDA automated triggering and say
    that ESDA isn't designed for automated service model generation
    but for dynamic service model generation on user action.
    
    For automatic service model generation, users need to use
    autopop rules
    
    dynamic means - clicking the plus icon and showing levels up or
    down in Relationships/Basic Relationships view in Service
    Viewer portlet in Service Administration and Service
    Configuration portlets.
    
    Another limitation that should be documented is this is not
    going to work with JazzSM/DASH. ESDA can be triggered only from
    TIP.
    
    Only from Service Navigator / Service Tree portlets by + icon
    and by setting levels up/down in Service Editor portlet.
    Invalidation and discovery is also important, because clicking
    on + icon or levels up/down will not show fresh data unless the
    service instance being clicked was set to invalid
    
    So it's dynamic only for invalid instances
    
    Valid instances will show what's currently in TBSM memory if
    user clicks +
    
    The discovery of the data source and showing fresh data will
    work only for invalid service instances.
    Then the properties like impact.sla.runesdasonstartup and
    impact.sla.onlymanualinvalidation are relevant.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    

Problem conclusion

  • doc update
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV99690

  • Reported component name

    TIV BUS SERV MG

  • Reported component ID

    5724C5100

  • Reported release

    611

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-09-07

  • Closed date

    2017-12-01

  • Last modified date

    2017-12-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSPFK","label":"Tivoli Business Service Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
27 April 2020