IV95479: WHEN LINKING TO A CLOSED CHANGE FROM THE PROBLEMS APPLICATION, FIELDS FROM THE CHANGE RECORD ARE NOT AUTOMATICALLY FILLED IN.

APAR status

• Closed as program error.

Error description

• In the Problems application, when
  linking a Change record that has been closed it is necessary to
  go to the Changes application and select Return with value in
  order to have the values for Class, Description and Status
  filled in.
  
  This is different behaviour from that when linking a Change
  that is not Closed where the field values are filled in
  automatically when the user tabs out of the WONUM field in the
  Related Records/Related Work Orders section
  
  PERFORMANCE ISSUE:  No
  
  ENVIRONMENT:
  Reported on SCCD 7.5.1.3 and 7.5.1.4
  Replicated on ICD 7.6.0.1
  

Local fix

• In the Problems application, when linking a Change record that
  has been closed it is necessary to go to the Changes
  application and select Return with value in order to have the
  values for Class, Description and Status filled in.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users who use the Related Records functionality       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Maximo did not populate complete work order information when *
  * users manually entered a closed/cancelled work order in the  *
  * Related Records area.  User has to use the applink function  *
  * to the WO/Change application and return the value.           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Use applink to bring back a history wo.                      *
  ****************************************************************
  

Problem conclusion

• This is fixed in code and a system property
  mxe.app.workorder.allowHistoryWO.  The system property is
  defaulted 0 out-of-box.  User can change it to 1. When the value
  is 1, all the information is populated when user manually enters
  a history work order to the WO Num field under the Related
  Records tab.
  
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Interim Fix for Release 7.6.0.9 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Maximo
  

Fix information

• Fixed component name

  ADMINISTRATION

• Fixed component ID

  5724R46A1

Applicable component levels

• R760 PSY

     UP