APAR status
Closed as program error.
Error description
Steps to replicate the issue in Maxdemo database: 1) Go to Service Items application 2) Bring up the Service Item FREIGHT 3) Make sure that the Prorate check-box is selected 4) Save record 5) Go to Purchase Orders application 6) Create a new PO against any valid Vendor with just 02 PO Lines as the following: Line Type = Material Description = any valid description Charge To > GL Debit Account = any valid GL Account Quantity = 1.00 Unit Cost = 10.00 Line Type = Standard Service Item = FREIGHT Charge To > GL Debit Account = any valid GL Account Quantity = 1.00 Unit Cost = 20.00 7) Save, approve PO and take note of its number 8) Go to Receiving application 9) Bring up the PO above and receive it 10) Save Receipts 11) Go to Invoices application 12) Create a new Invoice against the PO above 13) Go to Invoice Lines tab and click on Copy PO Lines button 14) From Copy PO Lines dialog, select both PO Lines and click OK 15) Save Invoice and try to approve it The issue is: At this point, system throws the message "BMXAA8229W - Record PO : Site=XXXX PO=YYYY Revision=ZZZZ has been updated by another user. Your changes have not been saved. Refresh the record and try again.".
Local fix
No workaround has been found.
Problem summary
**************************************************************** * USERS AFFECTED: * * All users using Maximo Invoice application * **************************************************************** * PROBLEM DESCRIPTION: * * ERROR WHILE TRYING TO APPROVE INVOICE OF PRORATED STANDARD * * SERVICE THAT HAS BEEN RECEIVED * **************************************************************** * RECOMMENDATION: * * Apply Release 7.6.0.9 of Base Services or request an Interim * * Fix * ****************************************************************
Problem conclusion
The invoice matching for standard service receipts was erroring out
Temporary fix
Comments
APAR Information
APAR number
IV95139
Reported component name
PURCHASING
Reported component ID
5724R46PU
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-04-19
Closed date
2017-06-02
Last modified date
2017-06-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
PURCHASING
Fixed component ID
5724R46PU
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPN3","label":"Purchase Requisitions"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
02 June 2017