IV94239: CANNOT RECEIVE PO LINE TYPE=SERVICE WHEN USING SYNONYM FOR INPRG

APAR status

• Closed as program error.

Error description

• A new value (TEST) is created with a synonym of INPRG. A
  workorder is
  created with a service line and has its status changed to TEST.
  A user
  will go to receive the service item but gets the following error
  message:
  
  BMXAA3240E - The receipt cannot be created for the selected row
  1.
  BMXAA3268E - The status of the purchase order should be Approved
  or In
  Progress.
  
  Replication Steps:
  
  1 Log in as wilson/wilson
  2 Navigate to System Configuration / Platform Configuration /
  Domains.
  3 Search for domain called POSTATUS
  4. Insert new Status called TEST with an Internal Value of
  INPRG.
  5. Save the domain value
  6. Go To PO application
  7. Insert a new PO with 2 PO Lines. Line 1 = Item, Item=560-00,
  Qty=1,
  Storeroom=CENTRAL
  Line 2 = Service, Description=TEST, GL DEBIT ACCOUNT=fill any GL
  Save.
  8. Change status of the PO to TEST
  9. Go To Rceiving application and search for PO created in
  earlier
  steps.
  10. Select Material Receipts tab
  11. Click on Select ordered Items
  12. Select the line for Item and click OK
  13. Save the Record --> Material receipts are done successfully
  14. Now go to the Services receipts tab
  15. Click on Select Ordered Services
  16. Select the Service line and click OK
  17. Maximo throws an error saying that the receiving cannot be
  completed.
  
  BMXAA3240E - The receipt cannot be created for the selected row.
  BMXAA3268E - The status of the purchase order should be Approved
  or In
  Progress
  Application
  RECEIVING
  
  Industry Solution
  N/A
  
  TEsted in 7605 with latest IFIX and replicated
  TEsted in 750.11 with latest IFIX and replicated
  TEsted in 7607 and replicated
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * CANNOT RECEIVE PO LINE TYPE=SERVICE WHEN USING SYNONYM FOR   *
  * INPRG                                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Interim Fix for Release 7.6.0.8 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  PURCHASING

• Fixed component ID

  5724R46PU

Applicable component levels

• R760 PSY

     UP