IV93668: DESPITE THE RECORD BEING LOCKED, YOU CAN STILL MAKE CHANGES.

APAR status

• Closed as program error.

Error description

• Steps to reproduce the problem in Maximo Core app.
  
  1. Go to App Designer -->Wotrack-->check "Edit Mode Enable"
  -->Save changes
  
  2. Sign out and log back in
  
  3. Go to Wotrack -->create a new record --> SAVE changes
  
  4. Click on the pencil icon. This means that the record is now
  locked by you and that other users will not be able to make
  changes to it while it is in Edit Mode.
  
  5. Click Select Action -->Create Service Request
  
  Maximo throws a message: BMXAA8973E - Your credentials do not
  have rights to edit this document (WORKORDER : Site=BEDFORD
  Work Order=1423). Turn on edit mode, or contact your
  administrator to continue. More information
  
  This message means you cannot make any modification to this
  record because the record is locked.
  
  6. However if you click on Related Records tab --> You can see
  SR=1215
  is created despite the record being locked.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users in Work Order Tracking with Edit Mode enabled.         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Despite the Work Order being locked, user can still create   *
  * related WO, SR, Incident, Problem, Change, or Release.       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is included in the following package:
                        | Release 7.6.0.8 of Base Services.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels

• R760 PSY

     UP

• R750 PSN

     UP