IBM Support

IV92799: ISSUE IN THE SLA APP

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • PROBLEM: When adding Assets or Locations to a Service level
    Agreement by using
    the "Select Locations" or "Select Assets" button in the "Assets
    and
    Locations" tab, the list displays all locations in the system
    ignoring
    a security group data restriction on the Locations Object.
    However, when adding a location or asset by using the "New Row"
    button
    and then "Select Value" on the "Location" field the correct
    number of
    locations are displayed based on the security group data
    restrictons.
    
    Why would the security group data restrictions be ignored when
    using
    the "Select Locations" button vs the "New Row" button.
    
    
    PERFORMANCE ISSUE: N/A
    
    STEPS TO REPRODUCE:
    1.GO TO >> ADMINISTRATION >> CONDITIONAL EXPRESSION MANAGER
    2.Create a new condition
        -Expression: :siteid='BEDFORD'
        -Always Evaluate: yes
    3.SAVE
    4.GO TO >> SECURITY >> SECURITY GROUP
    5.SELECT ACTION >> GLOBAL DATA RESTRICTION
    6.Click New Row
        -Object: LOCATIONS
        -Appplication: SLA
        -Type: QUALIFIED
        -Reevaluate: yes
        -Condition: condition created in step 2
    7.Click OK
    8.Sign Out and Sign In
    9. GO TO >> Service Level >> Service Level Agreements
    
    10. Create New SLA
    
    11. Applies to WORKORDER
    
    12. Click on "Assets and Locations" tab
    
    13. In the "Assets and Locations" sub tab, click on the "Select
    
    Locations" button. You will see all locations in the system
    regardless
    of data restrictions on the location object.
    14. Cancel out of that.
    
    15. In the "Assets and Locations" sub tab, click on "New Row"
    button.
    
    16. From the "Location" field, click on the "Select Value". You
    will
    see
    only location records allowed by the data restrictions on the
    Locations
    object.
    
    
    CURRENT ERRONEOUS RESULT: App is showing all locations in the
    system
    regardless of data restrictions on the location object.
    
    EXPECTED RESULT: Showing only locations records allowed by the
    data
    restrictions on the locations object.
    
    
    ENVIRONMENT (SYSTEM INFO):
    App Server IBM WebSphere Application Server 8.5.5.10
    Version IBM Maximo Asset Management 7.5.0.11 Build 201610201952
    DB Build
    V75011-00
    IBM Maximo for Transportation 7.5.1.0-20161021-0852 Build
    20161021-0852
    DB Build V7510-10 HFDB Build HF7510-40
    Tivoli's process automation engine 7.5.0.11 Build 20161020-1751
    DB Build
    V75011-17
    Maximo Everyplace 7.5.0.0 Build 20110307-0030 DB Build V7100-01
    TPAE OSLC Object Structure 7.5.1.1 Build 20141118_165910-0600
    DB Build
    V7511-02
    IBM Maximo Asset Management Scheduler 7.5.2.0 Build
    20161020-1751 DB
    Build V7520-189
    IBM Maximo Spatial Asset Management 7.5.0.1-20160919-1035 Build
    20120714-2208 DB Build V7501-13 HFDB Build HF7501-07
    IBM TPAE Integration Framework 7.5.1.6 Build 20161012-1035 DB
    Build
    V7516-03
    Server OS Windows Server 2008 R2 6.1
    Server DB DB2/NT64 10.5 (SQL10058)
    (c) Copyright IBM Corp. 2016
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Maximo Users                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * SLA Application is showing all locations in the system       *
    * regardless of data restrictions on the location object.      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to latest release                                    *
    ****************************************************************
    PROBLEM:
    When adding Assets or Locations to a Service level Agreement by
    using the "Select Locations" or "Select Assets" button in the
    "Assets and Locations" tab, the list displays all locations in
    the system ignoring a security group data restriction on the
    Locations Object. However, when adding a location or asset by
    using the "New Row" button and then "Select Value" on the
    "Location" field the correct number of locations are displayed
    based on the security group data restrictons.
    
    Why would the security group data restrictions be ignored when
    using the "Select Locations" button vs the "New Row" button.
    
    STEPS TO REPRODUCE:
    1.GO TO >> ADMINISTRATION >> CONDITIONAL EXPRESSION MANAGER
    2.Create a new condition
        -Expression: :siteid='BEDFORD'
        -Always Evaluate: yes
    3.SAVE
    4.GO TO >> SECURITY >> SECURITY GROUP
    5.SELECT ACTION >> GLOBAL DATA RESTRICTION
    6.Click New Row
        -Object: LOCATIONS
        -Appplication: SLA
        -Type: QUALIFIED
        -Reevaluate: yes
        -Condition: condition created in step 2
    7.Click OK
    8.Sign Out and Sign In
    9. GO TO >> Service Level >> Service Level Agreements
    10. Create New SLA
    11. Applies to WORKORDER
    12. Click on "Assets and Locations" tab
    13. In the "Assets and Locations" sub tab, click on the "Select
    Locations" button. You will see all locations in the system
    regardless of data restrictions on the location object.
    14. Cancel out of that.
    15. In the "Assets and Locations" sub tab, click on "New Row"
    button.
    16. From the "Location" field, click on the "Select Value". You
    will see only location records allowed by the data restrictions
    on the Locations object.
    
    CURRENT ERRONEOUS RESULT: App is showing all locations in the
    system regardless of data restrictions on the location object.
    
    EXPECTED RESULT: Showing only locations records allowed by the
    data restrictions on the locations object.
    

Problem conclusion

  • SLA Application is showing only locations allowed by data
    restrictions on the location object.
    
    The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Fix Pack Release 7.6.0.8 TPAE
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV92799

  • Reported component name

    MAXIMO PLANNING

  • Reported component ID

    5724R46PL

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-01-26

  • Closed date

    2017-03-22

  • Last modified date

    2017-03-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO PLANNING

  • Fixed component ID

    5724R46PL

Applicable component levels

  • R750 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
22 March 2017