IV89879: CERTAIN ATTACHMENTS DO NOT DIRECT PRINT

APAR status

• Closed as program error.

Error description

• PROBLEM:
  When an user creates an URL attachment and the attachment has
  any %20 in the url then direct print fails to print attachments.
  Work around is to replace the %20 by a space.
  
  PERFORMANCE ISSUE: No
  
  STEPS TO REPRODUCE:
  Create a URL Attachment with spaces in the URL.
  Attempt tp Print with attachments
  
  CURRENT ERRONEOUS RESULT:
  Some attachments do not print
  
  EXPECTED RESULT:
  Attachments should print
  
  ADDITIONAL INFO:
  
  ENVIRONMENT (SYSTEM INFO):
  TPAE 7.6.0.4.
  
  LOCAL FIX:
  Remove spaces from the attachment URL
  
  L3 Escalation Template
  
  SECURITY IMPACT? (Y/N) No
  

Local fix

• Remove spaces from the attachment URL
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Maximo Users                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When a user creates an URL attachment and the attachment has *
  * any %20 in the url then direct print fails to print          *
  * attachments.                                                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to latest release                                    *
  ****************************************************************
  

Problem conclusion

• Direct print successfully prints attachments when a URL
  attachment has a %20 in the url
  
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Fix Pack Release 7.6.0.7
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  BIRT INTEG-SYST

• Fixed component ID

  5724R46B2

Applicable component levels

• R760 PSY

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