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IV89017: 'DOWNLOAD' LINK SOMETIMES MISSING IN THE 'NOTES & DOCUMENTS' SECTION OF A CONTRACT

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APAR status

  • Closed as fixed if next.

Error description

  • Non-admin users that are in a group with full access to a
    lease are finding that sometimes they are able to view
    the 'Download' option for documents present in a service
    contract's 'Notes & Documents' tab but not others.
    
    The problem seems to be a result of the user permission & the
    group permission sections in the 'Permissions' tab of the
    document being missing for downloads. Once user & group
    information security group access is added, the 'Download'
    option becomes available.
    
    This problem appears when you have at least 2 non-admin users,
    both in a group with full access to lease.  If user #1 uploads a
    document to the lease and user #2 opens the lease and wants to
    download it, user #2 can't as no 'Download' link is present.
    When document permissions are examined, user #2 has no  access
    to the download option.
    

Local fix

  • Modify the document's permissions tab and provide download
    access at a user and/or group level to the user that is unable
    to download
    

Problem summary

  • Security was recently tightened, not allowing people without
    permission to download documents.  In the notes and documents
    tab, there are no permissions given by default to other users.
    Users are allowed to see the document record in TRIRIGA, but
    the Download action is a specific permission that needs to be
    granted.
    

Problem conclusion

  • A new property  HONOR_DOCUMENT_PERMISSIONS_MODEL_FOR_DOWNLOAD
    has been added to TRIRIGAWEB.properties. This property
    determines whether or not a users permissions to a document
    record are checked against the document permissions  model when
    a user clicks the download link in the document record.
    TRUE: a user or groups ability to download a document must be
    set explicitly on the permissions tab of each document record
    that is created.
    FALSE: if a user or group can open a document record they can
    download the record regardless of the group/user permissions
    set on the permissions tab
     This is targeted to the 3.5.1.3 fix pack as well as the 2h2016
    release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV89017

  • Reported component name

    TRI APP PLTFM R

  • Reported component ID

    5725F26RE

  • Reported release

    342

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-08

  • Closed date

    2016-09-08

  • Last modified date

    2016-10-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  •    None
    999
    

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHEB3","label":"IBM TRIRIGA Application Platform"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"342","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
30 March 2022