IV86512: IMAGES NOT DISPLAYED WHEN YOU PASTE IN LONG DESCRIPTION FIELDS EVEN IF THE RICH TEXT IS ENABLED

APAR status

• Closed as program error.

Error description

• Once upgradeded to 7.6.0.4 the copy and paste of an image into
  a long description field works, however upon saving, it
  disappears.
  Querying the DB shows it is there.
  This works fine in their 7.6.0.0 environments. But in all their
  7.6.0.4 environments this is failing.
  
  No matter if the images are entered by the Insert Image, CTRL+V
  or Paste from Word action, what happens is that the image
  simply disappears from the Long Description editor after she
  clicks OK button, and saves record. (happening to any
  application)
  
  Rich Text Format is enabled for the 7.6.0.4 environments and
  this is happening even using multiple browsers, such as
  FireFox, IE or Chrome. (not browser specific)
  
  Steps to replicate on 7.6.0.4
  
  1- Log into maximo as maxadmin
  2- Go to Assets app
  3- Open any asset record
  4- Edit the long description of the asset and paste a picture
  5- Tab out or click OK to save record
  6- As a result, the picture disappeared from the Long
  Description
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * N/A                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IMAGES NOT DISPLAYED WHEN YOU PASTE IN LONG DESCRIPTION      *
  * FIELDSEVEN IF THE RICH TEXT IS ENABLED                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Added the AntiSamy filter that allows the rich text sanitizer to
  create a security policy based on the sanitizePolicy.xml file
  (in the properties folder).
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels

• R760 PSY

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