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IV83135: THE NEXT AND PREVIOUS BUTTON ON SIMPLEHEADERTABLE DOES NOT WORK

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Env: SCCD 76/TPAE 7601
    
    STEPS TO RECREATE:
    Recreate on SCCD:
    1. Go to Offering Catalog
    2. Click on View All Offerings
    3. You can see the Previous button is pointing to the wrong
    direction
    (which is supposed to be Next button)
    4. The Next button is supposed to be green but it's greyed out
    5. Click on the Previous button, it will take you to the Next
    page of
    offerings
    6. At this point both the Next and Previous buttons are greyed
    out and
    no way to go back to previous offerings.
    
    Recreate on TPAE only env:
    1. Go to app designer and export the library.xml
    
    2. edit the library.xml and look for the dialog with the id -
    "selecttkonrelatedrec"
    
    3. change the table to simpleheadertable so that the dialog
    looks like
    this:
    <dialog
    beanclass="psdi.webclient.beans.workorder.SelectTicketBean"
    id="selecttkonrelatedrec" label="Select Ticket"
    mboname="TICKET">
      <simpleheadertable id="selecttkonrelatedrec_select_table"
    selectmode="multiple">
      ....
      </simpleheadertable>
    
    4. import it.
    
    5. Go to workorder tracking app.
    
    6 create a new workorder or use an exising workorder
    
    7. go to related records tab
    
    8. Under Related Tickets Table - click on Select Tickets button
    
    9. The dialog is displayed.
    
    10. Click on next arrow and nothing happens.
    
    This works fine on tpae 7.5.0.7
    

Local fix

  • Change the section that uses simpleheadertable control to using
    table control.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When simpleheadertable is used (for example, in SCCD         *
    * Offering Catalog > View All Offerings dialog), the Next and  *
    * Previous buttons do not work.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply latest fix pack.                                       *
    ****************************************************************
    Env: SCCD 76/TPAE 7601
    
    STEPS TO RECREATE:
    Recreate on SCCD:
    1. Go to Offering Catalog
    2. Click on View All Offerings
    3. You can see the Previous button is pointing to the wrong
    direction
    (which is supposed to be Next button)
    4. The Next button is supposed to be green but it's greyed out
    5. Click on the Previous button, it will take you to the Next
    page of
    offerings
    6. At this point both the Next and Previous buttons are greyed
    out and
    no way to go back to previous offerings.
    
    Recreate on TPAE only env:
    1. Go to app designer and export the library.xml
    
    2. edit the library.xml and look for the dialog with the id -
    "selecttkonrelatedrec"
    
    3. change the table to simpleheadertable so that the dialog
    looks like
    this:
    <dialog
    beanclass="psdi.webclient.beans.workorder.SelectTicketBean"
    id="selecttkonrelatedrec" label="Select Ticket"
    mboname="TICKET">
      <simpleheadertable id="selecttkonrelatedrec_select_table"
    selectmode="multiple">
      ....
      </simpleheadertable>
    
    4. import it.
    
    5. Go to workorder tracking app.
    
    6 create a new workorder or use an exising workorder
    
    7. go to related records tab
    
    8. Under Related Tickets Table - click on Select Tickets button
    
    9. The dialog is displayed.
    
    10. Click on next arrow and nothing happens.
    
    This works fine on tpae 7.5.X - it is only an issue with tpae
    7.6.X.
    

Problem conclusion

  • Next and Previous buttons in dialogs that use the
    simpleheadertable (typically only in SCCD) work as expected.
    
    The fix for this APAR is contained in the following maintenance
    package:
    	| release\fix pack\interim fix for Release 7.6.0.5 of Base
    Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV83135

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-03-29

  • Closed date

    2016-04-21

  • Last modified date

    2016-04-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R760 PSY

       UP

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Document Information

Modified date:
21 April 2016